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10trips10tips
bucharest
1240
Amazing views
5.0 of 5 bubblesReviewed 10 Feb 2017
Kilaguni (which means baby rhino in swahily) is a wonderful lodge with incredible views of the Chuly Hills. From what our guide told us, it is the best option for Tsavo West. Luxury rooms with volcanic stone walls, private terrace and a view to die for. The pool is also very nice and taking a swim in between safaris is a great idea. Breathtaking views from the open space restaurant. The drinks are not included. There is an optional wake-up call service if wildlife visits the waterhole while you are asleep. From the list with animals, we chose the leopard, the lions and the cheetahs, but unfortunately, none of them appeared during the night, so we didn't get the call.
Date of stay: January 2017
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    50.8 km from Kilaguni Serena Safari Lodge
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    Reviews (1,108)
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    All reviews watering hole tsavo west water hole mzima springs dining area lava flow amazing views watching the animals game drives animals visiting ceiling fan safari lodge mt kilimanjaro the food is great out of this world stayed longer buffet style
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    281 - 286 of 1,109 reviews
    Reviewed 2 February 2017

    Every year I have been happy to book my guests here. Kind staff, beautiful place, excellent service and delicious meals. In the entire Tsavo West, Kilaguni is my recommended choice of Home in the wild anytime. No disappointment!

    Room tip: I had room no. 27 next to the Restaurant on the left side with its balcony facing the animals watering site.
    Date of stay: January 2017
    • Trip type: Travelled with friends
      • Location
      • Sleep Quality
      • Service
    Thank PJMAIDAN
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this reviewResponded 4 February 2017

    Dear Guest

    Thanks for taking time out to review us on Trip Advisor.

    We appreciate your recommendation of Kilaguni Serena Safari Lodge as the accommodation option for Your Guests in the entire Tsavo West

    The hospitality of our staff as commended by your uplifting remarks has been shared with them and are grateful.

    I am delighted for the vote of confidence for my team and would like to thank you for the continued loyalty to Serena Brand

    Kind regards
    Chahenza Dan|Lodge Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 January 2017 via mobile

    Kilaguni Safari Lodge provides one of the best Safari Lodge experiences I've ever engaged in. The dining hall is beautifully situated where almost every chair at every table has a breathtaking view of the Chuly Hills and the wide variety of wildlife that comes to the watering hole they've perfectly positioned at the back of their property.
    There is no way you'll leave this Lodge without seeing a lot of animals. The staff it pretty attentive and the rooms are comfortable and clean.
    The gift shop was awesome! Their prices were reasonable and they had unique items as opposed to only the same items you'd find in the various lodge gift shops.
    We really enjoyed our stay and would most definitely return!

    Date of stay: July 2016
    Trip type: Travelled with family
    Thank Sbentil2
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this reviewResponded 1 February 2017

    Dear Guest,

    Warm greetings from Kilaguni Serena and thank you for reviewing us on Trip Advisor.

    I am pleased that you found our lodge nice and comfortable. The compliments you have expressed on our location are received with gratitude.

    I am particularly impressed with your rating of our Gift Shop, in your own words "The gift shop was awesome! Their prices were reasonable and they had unique items as opposed to only the same items you'd find in the various lodge gift shops"

    I appreciate the inspiring feedback shared on the friendliness of our staff.

    We look forward to remaining your choice on your next visit to the Tsavo.

    Kind regards,
    Chahenza Dan|Lodge Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 January 2017 via mobile

    We stayed at the hotel as part of a pre arranged safari tour. Staff were friendly from our arrival and views from the dinning area and our room were stunning. The watering hole served various animals from zebra, impala, chieta, giraffe and many more. Food was lovely with a buffet breakfast and lunch, and a five course table service at dinner. Located onside tsavo West national park meant that game drives were on your doorstep.

    Date of stay: January 2017
    Trip type: Travelled as a couple
    Thank TheLifeOfJo
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this reviewResponded 30 January 2017

    Dear Guest,

    Warm greetings from Kilaguni Serena Safari Lodge and thank you for taking time out to share your stay experience on TripAdvisor.

    I am deeply humbled by your rating of our lodge as one of the best experiences.

    Your kind compliments on our accommodation, food and the genuine warmth of our staff are well received and highly appreciated.

    We look forward to extending another memorable stay on your next visit to the Tsavo.

    Kind regards,
    Chahenza Dan|lodge Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 January 2017 via mobile

    I first stayed at Kilaguni in 1985 and it has stayed in my memory ever since. I was slightly reluctant to return just in case it didn't live up to my wonderful memories. I needn't have worried as it was just as fantastic if not better. We had room 14 which had an excellent view over the water holes and African Bush. Either sitting on our spacious balcony or in the restaurant bar area watching the wildlife coming in to drink was so special. The rooms are large, comfortable and very clean and the staff were a delight. The gardens also were a haven of relaxation with many colourful birds coming down to feed on the food put out for them. Top marks Kilaguni and I won't leave it 32 years until I return again.

    Date of stay: January 2017
    Trip type: Travelled as a couple
    Thank tweetiepie47
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this reviewResponded 30 January 2017

    Dear Guest,

    Greetings from Kilaguni Serena. We would like to acknowledge and appreciate your feedback from your recent visit.

    I am deeply humbled by your rating of our camp as one of the best experiences on your return after 32 years

    Your kind compliments on our spacious accommodation, food and the genuine warmth of our staff are well received and highly appreciated. It is rewarding to note that this trip removed any doubt and bettered your wonderful memories of Kilaguni Serena

    We look forward to extending another memorable stay to you on your next visit to the Tsavo.

    Kind regards,
    Chahenza Dan|Lodge Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 January 2017

    Can't fault this place. Staff, food, pool excellent. Great game. Saw cheetah, leopard and lion. Loved the water hole just outside our balcony. A great view of the animals coming to drink. Feel so blessed to have been able to stay here!

    Room tip: Ask for a room overlooking the water hole
    Date of stay: January 2017
    • Trip type: Travelled with family
      • Location
      • Rooms
      • Service
    Thank Lynn N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this reviewResponded 26 January 2017

    Dear Guest,
    Jambo and greetings from Serena Kilaguni Safari Lodge and thank you for taking time out to share your stay experience.

    It is great that you found our accommodation ,pool,food and above all staff to be excelent and in harmony with the surroundings.
    The entire team at Serena Kilaguni looks forward to welcoming you back on your next visit.
    Regards,
    Chahenza Dan
    Lodge Manager|Serena Kilaguni

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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