the hotel is good for Chilling Out and Family activities.
room was clean and tidy. a little bit ru down but it's fine for me.
staffs in the hotel are helpful.
food is ok and acceptable.
have several water sport and challenge park activities.
choose sea-view room.
swimming pool are good for kids.More
Booking.com
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I love that this hotel have their own yatch deck that got me feeling like im in monaco! Hahaha. The rooms and the food are okay. I enjoy watching yatch at this hotel. Beside that i appreciate the outdoor activity provided by this hotel
Dear mmuazhiim,
Thank you for sharing your good experience with the hotel and we truly appreciate your time taken to let us know.
We glad that you liked our hotel location, room ambiance and the outdoor activities.
We look forward to welcoming you back to Avillion Admiral Cove, Port Dickson again soon.
Regards
Director of Operations
Avillion Admiral Cove
Port Dickson
The rooms were not the cleanest. The bed has a previous traveller hair on the linens. However everything os functioning well in the room, nothing was spoilt. The breakfast is not the best. Overall just average.
Dear wilmaeva,
We regret on your recent stay experience with us was just average.
For further improvement we have bring this matter to both Executive HK and Chef for improvements.
Please do accept our sincere apologies on the short falls.
We look forward to welcoming you and your partner back to Avillion Admiral Cove, Port Dickson again soon.
Regards
Director of Operations
Avillion Admiral Cove
Port Dickson
we booked the suite with beach view. The room is big and spacious and comfortable beds. There is no direct access to beach, but has an entry to the beach outside the resort. almost like a private beach, but even public can access.
the swimming pool is small, and most crowded throughout the day, may be it was during weekends. Not sure during weekdays.
the breakfast spread had separate stall for Roti canai on Saturday morning during our stay, which was good.
live egg station. but otherwise there is not much options for vegetarians.
We had asked for extra towel for kid, they said all towels were used and no spare towels to provide.
they have to be prepared for the almost full booking.
Stayed in a seaview room with my family on 28/02/2020. Received great service from Front Office especially GSA Mr Aidid and male indian staff (I didn't get his name), who welcomed us with a very sincere smile and are very friendly. Both of them deserve a recognition for their service. Very helpful, informative and friendly. Outgoing recreation staffs when we booked few kayaks and for the archery session. Helpful concierge, helped us out with the safe box. Spacious room and complete amenities were given. Ample parking spaces as well. Definitely will be back again!
This is our first time stay at this hotel. Here are my verdicts:
Pro :
1. Spacious room
2. Nice views & surroundings for brisk walking / jogging / cyling activities
3. Ample parking space
4. Fair breakfast
5. Front staffs were okay
Cons:
1. Lobby area was small & packed during peak hour (check-in time ~3pm). Feeling hot & stuffy eventho it was open area.
2. The ambiance to the hotel elevator (i.e: corridor) was gloomy and dirty. People smoking and the smells remain the entire corridor. How bad!
3. The dustbin near the elevator was disgusting
4. BED BUGS! We stay at room 1711, there are bed bugs on the pangkin daybed. Stay away from this room! The whole entire legs and arms had small red bumps and itchy.
5. No private beach. The are Ironman-like event during weekend, full of people and bicycle outside the hotel. Not impress by the beach. Careful with strangers.
Not recommended. I will not repeat in the future.
Dear danarashdan,
We appreciate your feedback detailing your stay with us recently.
Thank you for your comments which is very important for us to continuously improve our products and services
We have taken note of your valuable comments as every feedback is important to us.
We also noted areas that we can improve to serve you better and you can be assured that we are taking steps to address the issues that you have pointed out including the Housekeeping for cleanliness and routine pest control for improvement.
Our apologies for the unpleasant experience you had. We hope that this episode will not deter you and your wife from coming back.
Regards,
Cluster General Manager
Avillion Admiral Cove
Port Dickson
