1) Rude and unfriendly front desk, particularly one staff who lacked basic manners and shouldn't be employed in a hospitality business.
2) Many broken fixtures, especially in the bathroom, resulting in constant leaks, clogged sink, toilets that don't flush properly, wet floors etc. Absolutely disgusting! It was so bad I had to change room only for the replacement room to be just as bad. I fear all if not most rooms are poorly maintained, and dirty, and got tired of getting them fixed.
3) Whole place, room and common areas felt and looked dirty, worn and unpleasant.
Overall, it's a poorly maintained hotel and you can expect many issues that can ruin your stay, so do yourself a favour to avoid. I will definitely not go back. Also, every criticism on this platform have had the same cut and paste response promising improvement to the same issues. It's laughable and obviously a sham since these issues have persisted. Please don't let yourself be conned by the brand or pictures.More
- Free parking