Worst part: Cockroaches in the room.
This hotel was a nightmare from start to finish.
1. On arrival, couldn’t figure out where to park because so confusing. No guard at guardhouse to ask for help.
2. We went to the Block A reception and there is no one there. Went to Block B and FINALLY, got someone to check us in. Walked all the way back to Block A.
3. Lifts were shabby and lightbulbs spoiled, very noisy and smelly.
4. When we opened the room door, THERE WAS A BIG FAT COCKROACH WALKING AROUND.
5. Each room’s bedsheets and towels got dirty yellow marks and the bathrooms look like haven’t cleaned and broken lightbulbs, how to bathe in the dark???!! Tried to call reception to send someone to fix the bulb but no one answer.
6. The entire room is full of old furniture which are peeling and breaking and some smell bad too. Only one aircon remote for 3 rooms.
7. in one of the rooms, the aircon is blocked by a cupboard and so the room cannot get cold at all. idiotic
Dear hotel, you need to seriously call pest control and get rid of these disgusting cockroaches in the rooms before someone gets sick and needs to go hospital because of your dirty rooms. I can see all the other reviews are the same as my experience, so clearly Regency Tanjung Tuan will never put effort...Worst part: Cockroaches in the room.
This hotel was a nightmare from start to finish.
1. On arrival, couldn’t figure out where to park because so confusing. No guard at guardhouse to ask for help.
2. We went to the Block A reception and there is no one there. Went to Block B and FINALLY, got someone to check us in. Walked all the way back to Block A.
3. Lifts were shabby and lightbulbs spoiled, very noisy and smelly.
4. When we opened the room door, THERE WAS A BIG FAT COCKROACH WALKING AROUND.
5. Each room’s bedsheets and towels got dirty yellow marks and the bathrooms look like haven’t cleaned and broken lightbulbs, how to bathe in the dark???!! Tried to call reception to send someone to fix the bulb but no one answer.
6. The entire room is full of old furniture which are peeling and breaking and some smell bad too. Only one aircon remote for 3 rooms.
7. in one of the rooms, the aircon is blocked by a cupboard and so the room cannot get cold at all. idiotic
Dear hotel, you need to seriously call pest control and get rid of these disgusting cockroaches in the rooms before someone gets sick and needs to go hospital because of your dirty rooms. I can see all the other reviews are the same as my experience, so clearly Regency Tanjung Tuan will never put effort to change. If so, at least lower your absurd prices - Waste of money and ruined my holiday - don’t ever come hereMore
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