Ŵent for a short break with my 12yrs . We enjoyed our stay but the resort needed some renovation. Rooms are old but we didn't have high expectations so we manage. Pools are great (clean). The resort have lots of potential. The price are reasonable given that we booked during promotion. Great place for a short break from the city if they can keep the rate reasonable enough.
Dear sebastianchansw,
Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your short break at our resort and found the pools to be clean and enjoyable. We appreciate your understanding regarding the need for renovations and you’d be pleased to know that some of the rooms and façade will undergo a face-lift soon in our ongoing effort to provide a seamless experience to all our guests!
Your positive comments about the resort's potential and reasonable rates are encouraging, and we will strive to maintain this standard.
We hope to welcome you back for another relaxing stay in the future and thank you for choosing to stay at Thistle Port Dickson Resort for your getaway.
Warm regards,
AZMIL SYAMIL
Rooms Division Manager
First of all the hotel services including staff are so nice, polite and friendly. This is the best place for us (family) to relaxing and healing. Every year we were stayed here with family and the private beach was so nice. Hotel Buffet also was so reasonable and good. In this year 2024 the lobby scenario looks difference and more beautiful since we came in CNY festival. My suggestion is want more outdoor games such as archery, equestrian and etc .. Any way thanks to the bellman is Mr.Sabri who assist us every years very helpfull. and very good.
Dear Connector67743726682,
Many thanks for taking the time to review Thistle Port Dickson Resort.
We appreciate your positive comments about the beach and the reasonable buffet. It is great to hear that you noticed the efforts we put into creating a beautiful lobby atmosphere, complemented by the Chinese New Year decorations.
Bellman Sabri like many others is an important part of the team and takes great pride in his work. He will be delighted to hear of your commendation and the impression he made during your stay. He will be duly rewarded at our quarterly staff gathering.
Thank you for your loyal support over the years and we eagerly await your return. Please do let us know if you need help with your booking or you may wish to browse our website on the latest offerings and promotions.
Best regards,
AZMIL KESSLER
Rooms Division Manager
Once our go to place, now on list to avoid
- Dirty bathroom
- Stained curtains
- Sandy beds
- Warm air conditioning
- Non-functional balcony lights
- 4pm check-ins
- Pool closes 3 hours later at 7pm
- 11am check-outs
And the list just goes on. To top it off, send a reminder note under each door of late checkout being charged.
Average room price RM350-550 for all the above, ridiculous!
Dear Rhema85,
Thank you for taking the time to share your feedback. We wish to apologize for all the shortcomings you've experienced during your recent stay with us.
We genuinely value your loyalty over the years and are committed to maintaining the standards in seeing to the comfort of all our guests. Remedial actions onto the room that was assigned during your stay are underway.
Please accept our apologies for not being able to review our check-in and pool operation hours for the time being. However, we do value your feedback - thank you.
Once again, we apologize for the inconveniences you encountered and have taken note of your wish not to return, but should you decide otherwise, please do reach out to us to see to your booking or you may visit our website for to review our latest promotions and offering.
Thank you.
Yours sincerely,
AZMIL KESSLER
Rooms Division Manager
THE ROOM WAS EXCELLENT..
THE STAFF WAS VERY FRIENDLY ..
FRONT OFFICE TEAM - SURIYANI, NOOR, AZLI
LIFEGUARD TEAM - ELDERLY UNCLE MALAY X2, INDHU, MALAY GIRL QUALIFIED LIFEGUARD
F&B MANAGER FR LANGKAWI, INDONESIAN BOYS X2, INDIAN GIRL SMALL SIZE
SECURITY TEAM - MALAY UNCLE WITH SPEC GREY HAIR & TEAM
BELLBOY TEAM - UNCLE SARA, FAIZUL AND TEAM
Dear Valued Guest,
Thank you for kick-starting our 2024 with your delightful recognition. We are thrilled to hear that the team contributed to making your stay memorable.
We greatly appreciate your kind words about our friendly and attentive team members. Rest assured, we will pass on your compliments to Suriyani, Noor, Azli, the front office team, the lifeguard team including Elderly Uncle Malay X2, Indhu, Malay Girl Qualified Lifeguard, F&B Manager Fr Langkawi, Indonesian Boys X2, Indian Girl Small Size, Security Team including Malay Uncle with Spec Grey Hair & Team, and Bellboy Team including Uncle Sara, Faizul, and their team. All of them will get due recognition for their hard work at our colleagues’ quarterly gathering.
It is our goal to provide exceptional service to all our guests, and we are delighted to know that the team was able to meet your expectations. We look forward to welcoming you back to Thistle Port Dickson Resort in the future for more memorable experiences.
Please allow us the pleasure to see to your booking once you have planned a date, by calling the resort directly or by searching for the best deal on our brand website.
Thank you.
Warm regards,
Nick Ng
General Manager
Just a wonderful service, clean beach and very tasty food! we will definitely come back here again and again👍🏻
What was very important for us was private access to the beach. there are not many people and you can enjoy the sea! This was my third hotel in Port Dickson and the best experience❤️
Dear Resort00826557441,
Thank you for choosing to stay at Thistle Port Dickson Resort. We are delighted to hear that you had a great vacation and enjoyed your stay at our resort.
Our team takes pride in providing excellent service and in seeing that you’ve had a comfortable and enjoyable experience which was reflected in your comments on our clean beach and tasty food.
We understand the importance of privacy and tranquility during a vacation, and we are thrilled to know that our beach access provided you with the opportunity to enjoy the sea without the crowds. It is also truly heartwarming to hear that out of the three hotels you have stayed at in Port Dickson, your experience with us was the best.
Your positive feedback motivates us to continue delivering exceptional service and maintain the high standards that our guests have come to expect from us.
Thank you once again for choosing our hotel for your vacation, and we look forward to welcoming you back for many more enjoyable stays in the future.
Yours sincerely,
Nick Ng
General Manager
