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11 - 16 of 60 reviews
Reviewed 23 June 2017

I stayed here for night. Room was clean and comfortable, Laundry service very quick (3 hrs). Food was good. Facilities seem good, used gym, however no power to much of the equipment and A/C in gym was not working, which resulted in a hot work out.
Staff friendly and helpful.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank KevinC5695
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 April 2017

The hotel is not bad, clean and quiet. It is focused on families and turists. The restaurant is not high quality, but you can taste some Malesian traditional food. Personnel is helpful. The position of the structure is on the road between Melaka and KL.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank JODJODJOD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 April 2017

I was there for a couple of days for work. Clean hotel room. Hotel staff looks grumpy. Met a male staff on the check-in counter and he was the only one who is very friendly and helpful. Wifi connection need to be sorted out. Very poor connection and i cant even check my emails. Restaurant at the hotel lobby was good. Hotel staff need to be more approachable. A smile would be great.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank 358nh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TGHSpa, Manager at The Guest Hotel & Spa, responded to this reviewResponded 26 April 2017

Dear Sir,

Warmest Greeting from The Guest Hotel & Spa.
We are very appreciate that you have spent your time to write the review. Thank you for your suggestions and indeed, it's really helpful. Deepest apologies from our management to you due to the WIFI connection issue that brought you inconvenience. We are now looking for a better wifi plan for our hotel, and hopefully this issue can be sorted out before this HARI RAYA.

Once again, thank you and we wish you the best and have a great day.


Warmest Regards,
The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017

This hotel when leaving inside in nice and the food is limited but good.
But when you check out please use cash and also put a cash deposit only.
The staff at the front desk will keep a record of your credit card number and that is not all, they will also record your CVT number.
It is done so quickly that if not noticed, you will never know.
When questioned why they did that they will deny and inform you it was not recorded. They will never admit. Even if you have seen them doing it. That was what happened to me.
Your credit card information is recorded here in this hotel ‘BEWARE’.
USE AT YOUR OWN RISK.
Once your card is handed to them keep looking at your card, you will see.

Even the manager will deny it.

I deposited cash at the front desk when checked in. But when room service was ordered, cash was decommanded, I refused. the food was denied to me.

Room tip: You loose trust when people deny.
Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
3  Thank Harwisingh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 February 2017 via mobile

Service ok.. But pool not so clean and wifi so slow.the food fine but not many choice..overall its okk.it ok to stay there. Coz it near with supermarket tesco n giant.it also near 3d art gallery and 5dcinema ..i enjoy experience stayed at the guest hotel and spa

Date of stay: January 2017
Trip type: Travelled as a couple
2  Thank Noor K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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