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“Need to refurbish...”

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Avillion Port Dickson
Ranked #2 of 37 Hotels in Port Dickson
Reviewed 15 March 2017 via mobile

Compare to my last trip, the room are not well maintain to the standard. Is time to refurbish if the hotel need to maintain it's 5 stars. Rooms condition- spider web at fused lamp, sandy flooring , black ants around basin, lizard at bathroom, fridge n mugs with stain, kettle with rust and toilet flush system horrible.
Talked to the housekeeper personally at 7.30pm to change the fused bulb and the maintenance guy did not turn up till the next day I check out.
The most disappointing is the waiter told me the Village restaurant is a non-smoking area but then I saw the a staff (should be executive) is smoking there with his colleagues which I check with the waiter.

Stayed: March 2017, travelled with friends
Thank mglai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 March 2017 via mobile

Not been back for years and still very well maintained and up to standard. Keep up the good job. The daily 10am mini kampung feeding experience can never enough for my kids. We were lucky enough to catch the peacock to fan out his beautiful gorgeous "fan"

Stayed: March 2017, travelled with family
Thank SooKuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 15 March 2017

Dear SooKuan,

We appreciate your fantastic comments and are satisfied to read that you truly enjoyed your return visit. It is gratifying to learn that not only our associates made sure you and your family had a lovely stay but our 'Friends' of Avillion' have also been a significant reason for your memorable experience. With that we are looking forward to host you again soon.

Sincerely, with the Service from the Heart,

General Manager
Avillion Port Dickson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

Room, OK. Stayed at upper floor, Garden area. Walking distance to the nearest beach, which is very convenience. Breakfast buffet was nice.But the have the worst parking area ever. Limited parking space near to hotel.

Room Tip: If you need to park near hotel, please come back to hotel before 8pm. Otherwise you have to park acr...
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  • Stayed: March 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Atq-A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 15 March 2017

Dear Sharefah Norati

Thank you for being our guest, and for letting us know the details of your stay in brief.
It is gratifying to read that you enjoyed your accommodation and the morning meal.
Likewise, it appears that you have had some challenges with our car parking bay. As you may have observed, we do have ample of free parking spaces by the Resort surrounding and the Main Car Park which is about 5mins of walking distance from the Hotel Lobby. These car parking facilities are on first come first serve basis generally.
Hope the above clarifies and we thank you again for your patronage.

With regards,
General Manager
Avillion Port Dickson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

For someone who wants to have relaxing holiday can choose this place. It's a good place to relax, nice view and windy. The room is a bit old but it's clean. The bathroom is big. Drive from hotel to town is about 10 minutes.

Room Tip: The water villa room
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  • Stayed: October 2016, travelled with friends
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Thank oo_evelyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

We stayed at the water villa. Despite the villas are old, they had been repainted and well maintained. I have no complaints at all. The bathroom was designed with open roof top and you can be fascinated with the sea next to the bathroom. Very relax indeed. The room was provided the mosquito repellents. Very thoughtful.

The hotel staff are very professional and able to accommodate my request fast enough. Thumbs up to the hotel management team! The pools were opened till late night. The garden was well maintained with many types of flora and fauna. And do not be surprised with the beautiful peacocks around.

For sure, my family and I will come back to stay again for another holiday trip.

Room Tip: Premium water villa
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  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Adrian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 15 March 2017

Dear Adrian N,

Thank you for your kind review ; it fills us with joy to know that we were able to provide you with an amazing vacation. Comments like yours are very motivating and are reassuring us that we are on the right path in providing our guest with a high level of service standards and the home away from home experience. It will be of a great pleasure to welcome you back soon.

Sincerely, WITH THE SERVICE FROM THE HEART,

General Manager
Avillion Port Dickson

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Additional Information about Avillion Port Dickson

Address: 3rd Mile, Jalan Pantai, Port Dickson 71000, Malaysia
Region: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Port Dickson
#2 Best Value Hotel in Port Dickson
#2 Spa Hotel in Port Dickson
#2 Luxury Hotel in Port Dickson
Price Range: RM333 - RM620 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avillion Port Dickson 4*
Number of rooms: 240
Official Description (provided by the hotel):
Designed with the architecture of an Old World Malay fishing village in mind, the resort fuses traditional culture with contemporary luxuries, giving guests the opportunity to experience Malaysia's rich heritage while living in comfort. The result is a perfect hideaway where you can escape the hustle and bustle of city life and take a much needed breather. ... more   less 
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Also Known As:
Avillion Port Dickson Hotel Port Dickson
Avillion Hotel Port Dickson
Port Dickson Avillion Hotel

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