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“Needed an overall refurbishment”

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Avillion Port Dickson
Ranked #2 of 37 Hotels in Port Dickson
Reviewed 20 March 2017

Check-in to sea view chalet of this hotel last weekend for 1 night stay with family members. My first disappointment was encountered the malfunction of air-con for the living and 2nd room. However, the loss could be offset by having the windows open wide through the night to allow the wind from the sea to blow in and had the cooling effect of atmosphere inside the chalet.

2nd disappointment was the buffet dinner food taste was not up to mark and not much varieties but overall staff service and courtesy was way good. I was sincerely in the opinion that this hotel needed a serious overall refurbishment in order to maintain its 5 star rating to attract new walk-in as well as repetitive customers.

Room Tip: choose the chalet with sea view
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  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Tze Siong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 March 2017 via mobile

We tried thistle port dickson and this hotel. This hotel is much much better. We had room 222 for a night and the view was good. The room was fantastic with separate bathroom from bedroom with bathtub. We went for the beach once we arrived. It was Low tide in afternoon, and high tide at night. So we saw lots of little crabs spreading across entire stretch of the beach. It was amazing! Just that we should have applied more sunblock and insect repellent before heading out. I'd 7 mosquito bites on right and 3 on left. Parking was initially challenging with their very small parking lots till we managed to find the ones nearer hotel itself. Finding food nearby is also easy, driving out get food was much easier.

Stayed: March 2017, travelled with family
Thank joeyfun81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 27 March 2017

Dear joeyfun81,

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I'm delighted to read that your overall experience was pleasant and memorable indeed. Thank you again for all your kind comments while we look forward to your return visit soon.

Warm regards,
General Manager
Avillion Port Dickson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

We stayed at beach room, 5th floor, as we really want the view of beach and have access to Riau Beach.

ROOM
Very nice and cosy. Big windows overlooking the beach and the sea added to the serene atmosphere. We felt so relax.

There were 3 of us and since the room has a day bed, it is not a problem for us to have our own bed to sleep.

Cleanliness - could do better but that is if you are an OCD like me. Otherwise, it is clean enough.

The building is exactly in just few steps from the white sandy beach so it really is a spot on for beach lovers like us.

FOOD - breakfast
A good spread. But I was quite surprised that they did not serve nasi lemak, being Malaysia that is. Almost all hotels and resorts that I have been to in Malaysia will definitely have nasi lemak in their spread. Though am not nasi lemak eater if staying in a hotel or resort, I felt quite dissappointed ... for some reason .

The resort itself is very impressively beautiful, with its decorations and art gallery. Few decks overlooking the sea are available as we walk to the far end of the resort to our building.

Water chalets looks okay but I do not really fancy them. They have own deck/balcony but not enough privacy.

They have feeding farm that let guests to feed smal animals like rabbit, pigeons, tortoise abd few others. Good for those with kids. They also have own gardens that we could explore (we did not explore though since it was raining most of the time).

Will definitely come again very soon and maybe next time will be a bit longer. We need to try the spa and the sauna.

All in all...a good short retreat at this resort/hotel. Highly recommended.

Room Tip: If you like the view of beach, take the beach room upper level. All beach rooms have outstanding bea...
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  • Stayed: March 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank sitimanisah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 27 March 2017

Dear sitimanisah,

Thank you very much for this detail and wonderful review, which will certainly assist the TripAdvisor community to make the right decision in choosing the ideal resort. Your feedback also serves as an encouragement to our team, as we strive to continuously improve the quality of our product and services. We are looking forward to your next visit soon.

With regards,
General Manager
Avillion Port Dickson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

Was contemplating either for a visit to the seaside or nature.heard avillion pd provided both . went there with moderate expectations
Arrived early around 1pm.luckily we are able to check in without much hassle.that is a definitely a plus point

1.We booked water chalet.greeted with great sea view . However what's dissapointing was at low tide lots of rubbish can be seen trapped at the seashore and that's really spoiled the view. Hope the management can mantain the cleanliness as it is in the avillion's compound

2.breakfast is a dissapointment.we had to go to the ballroom as the main place was full.it was at level4.u had to climb 1flight of stairs from 3rd floor as the elevator stops at 3rd floor.me being 8th months pregnant with 3kiddos found that was quite unacceptable .limited breakfast choice,no toaster only nonfunctional oven to toast the bread?i put the bread in there fr 5 mins it was not even warm.i really hope if u were to prepare 2 places fr breakfast make sure it gonna be fair

3.dirty toilet near the pool area.unacceptable at a 4 stars accommodation

Good points
1.love love love the shower and the water pressure

2.pet farms and the friendly zookeeper

3.separate pool fr adults and kids

4.lots of greenery thus lots of shades

5.gamelan playing traditional music

Aavillion has lots of things to love.but with poor maintenance and management they will deteriorate and wasted.

Stayed: March 2017, travelled with family
Thank Fazhlina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAPD, General Manager at Avillion Port Dickson, responded to this reviewResponded 18 March 2017

Dear Fazhlina Z,

Thank you for taking the time to share your experience at Avillion Port Dickson. It's my regrets to see that we fell below mark in some of the elements mentioned. Be rest assured that I will be taking the necessary actions in order to ensure that situations you've described are diligently attended too in future ensuring our guests complete satisfaction.

I remain at your service,

General Manager
Avillion Port Dickson

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Reviewed 15 March 2017 via mobile

Compare to my last trip, the room are not well maintain to the standard. Is time to refurbish if the hotel need to maintain it's 5 stars. Rooms condition- spider web at fused lamp, sandy flooring , black ants around basin, lizard at bathroom, fridge n mugs with stain, kettle with rust and toilet flush system horrible.
Talked to the housekeeper personally at 7.30pm to change the fused bulb and the maintenance guy did not turn up till the next day I check out.
The most disappointing is the waiter told me the Village restaurant is a non-smoking area but then I saw the a staff (should be executive) is smoking there with his colleagues which I check with the waiter.

Stayed: March 2017, travelled with friends
Thank mglai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Avillion Port Dickson

Address: 3rd Mile, Jalan Pantai, Port Dickson 71000, Malaysia
Region: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Port Dickson
#2 Luxury Hotel in Port Dickson
#2 Spa Hotel in Port Dickson
#2 Best Value Hotel in Port Dickson
Price Range: RM333 - RM620 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avillion Port Dickson 4*
Number of rooms: 240
Official Description (provided by the hotel):
Designed with the architecture of an Old World Malay fishing village in mind, the resort fuses traditional culture with contemporary luxuries, giving guests the opportunity to experience Malaysia's rich heritage while living in comfort. The result is a perfect hideaway where you can escape the hustle and bustle of city life and take a much needed breather. ... more   less 
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Also Known As:
Avillion Port Dickson Hotel Port Dickson
Avillion Hotel Port Dickson
Port Dickson Avillion Hotel

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