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All reviews deluxe water chalet buggy service spacious room free upgrade sea water nice view buffet breakfast outdoor activities lexis balcony pd premium adults counter malaysia
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2 - 7 of 628 reviews
Reviewed 2 October 2020

NONE of the facilities are available during RMCO which is not clearly stated in official website. Pool only open till 7pm. Poor room and bathroom lighting. Bathing at night in darkness. Curtains , windows are dusty. Room isn’t cleaned well with dust all corners. And dead lizard on the floor. Only one small shower gel and shampoo for 4 occupants. Big disappointment.

Date of stay: October 2020
Trip type: Travelled with family
Thank Madhudoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 4 October 2020

Dear Madhudoc,

Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement.

Madhudoc, we hope the above incidents have not marred your impression of Lexis Port Dickson. If you are travelling back to Port Dickson, we would love to have you stay with us again.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2020

Still in Malaysia and loving being trapped here for work.

Compared to back home in Ireland this is paradise. Blue Water, soft waves and peaceful surroundings.

Not many tourists a few locals and bargain pricing is a bonus for Malaysians to eat and stay Malaysian.

Date of stay: August 2020
    • Rooms
    • Cleanliness
    • Service
Thank plasticpaddytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 4 October 2020

Dear plasticpaddytravels,

We are delighted you have chosen Lexis Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2020 via mobile

12/9/2020 - Rundown room that does not match the price they charge. Jacuzzi bath tub drainage can’t be used. Still waiting for maintenance guy to come. Asked for an extra towel, and that costs additional RM10. No face / hand towel provided. Shower area has no light because it allows for natural light during the day. Night time - shower in the dark. Not your money’s worth. Would not recommend this Lexis.

Date of stay: September 2020
Trip type: Travelled with family
1  Thank azlinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 14 September 2020

Dear azlinr,

Thank you for staying at Grand Lexis during your recent visit to Port Dickson.

We do understand your disappointment with your recent visit in our hotel. It is certainly not something that we are happy to hear as it shows our quality and standards were compromised. We take all feedback and comments very seriously and strive to improve as we are committed to quality and ensure that it meet or exceed our guest's expectations.

azlinr, please accept our sincere apology for the less than ideal guest experience and rest assured that the issues have been brought to the attention of the team for improvement.

We do hope to have the opportunity to welcome you back in future, so that we can provide a better experience.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2020

Stayed here 3days 2 nights with my family of 3 adult 2 kids, we took the Sky Pool Villa it was a big & spacious room facing the waterfront, staff here were very polite and helpful. House keeping did very good job. Food was fine. Overall we had a good & relaxing stay here.

Room tip: Sky Pool Villa,Premium Pool Villa (Sea View) , Panorama Pool Villa, Lexis Hibiscus® PD
Date of stay: June 2020
    • Location
    • Rooms
    • Service
Thank neethaocha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 24 July 2020

Dear neethaocha,

Thank you for choosing to stay with us and for posting your review on Tripadvisor.

We are extremely pleased to know that your recent stay with us was enjoyable and comfortable. Your positive review is very much appreciated and has most certainly inspired the team to continue on delivering memorable experiences.

Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable visit.


Warm regards,
The Management

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Reviewed 23 June 2020 via mobile

So nice to stay at a good calm place like this! Great rooms and nice area.
First i stayed in a room in the large building, nice view lut over the sea and sunset, after a few days i moved down to one of the houses on the sea. That was a great experience and so relaxing

Date of stay: July 2019
Trip type: Travelled with family
1  Thank dennisaxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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