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RM 324
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SuhaimiKuantan
Kuantan

Beautiful hotel with good ambiance.

4.0 of 5 bubblesReviewed 12 Feb 2024via mobile
My family and I really appreciate the services provided by the hotel establishment. The staff are really friendly and professional. I just had surgery recently and could not walk properly so I asked the security to provide a disabled parking slot even without the disabled sticker. He was very understanding and gave me a slot. All the staff I met were very courteous and helpful. The room itself was really clean and comfortable. The aircond was cold and controllable with the remote. The breakfast was just superb with a lot of choices. Definitely would return.
Date of stay: February 2024
Trip type: Travelled with family
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Executive Office, General Manager at Lexis Port Dickson, responded to this review
Responded 13 Feb 2024
Dear SuhaimiKuantan,

Thank you for making Lexis Port Dickson your hotel of choice and for having given us the pleasure to be part of your holidays.

It is always delightful to learn and see positive feedback when it comes to our heart-warming hospitality, which matters the most to us. We strive to provide exceptional service to all of our guests and your kind comments have been passed on to the team in recognizing their efforts.

We greatly appreciate your kind patronage and look forward to welcoming you back for another comfortable stay at Lexis Port Dickson.

Warm regards,
The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 11 February 2024 via mobile

Affordable good option for family short vacay in Port Dickson. Chalet was a good experience , though having a private beach area could have been better. Rooms are old but clean enough , could be better if maintained bit more. View from the room depends on the room you get , most rooms faces the opposite room across the waters except for the ones at the end. Bed was comfortable for a small family , we still have a kids bed at the corner.
The hotel has few pay per recreation facilities . I wonder why most of the hotels don’t have a good tv options , most of the tv channels are unclear. I understand that it is not a good idea to watch tv during vacay but sometimes it’s fun to watch a movie with family.
Location was good , approx 3-4 km to waterfront .
Breakfast was average , taste was ok.
Since we were staying during peak season , so breakfast was busy . Would recommend to go early , as the food tastes very dry and stale if you are late.
Overall good & recommendable choice for a short vacay !

Room tip: If you have breakfast included in your room during peak season , please go early , food tastes better if you are early.
Date of stay: February 2024
Trip type: Travelled with family
Thank prafilaash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2024

Lexis PD very recommanded to people whos looking for family day trip . Very good customer service , when im want to register before check in that have two staff at receiptcent very polite and serve very good , i remember that guy staff name azril thank you so much for your good service 👍🏻 overall very friendly staff . For room(i choose premium water chalet) very comfortable with the fluffies towel and pillow , but mybe can improve on the door at shower room :) thankyouuu

Date of stay: February 2024
Trip type: Travelled with family
Thank Seaside59929931965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 14 February 2024

Dear Seaside,

Thank you for making Lexis Port Dickson your hotel of choice.

We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.

It is our pleasure to serve you and we look forward to welcoming you back for yet another exceptional stay at Lexis Port Dickson.


Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2024

Overall loved the property as it was clean and well maintained. The beach is a stone throw away and the chalet was comfortable for 4 pax. The staff at the pool, reception and entrance was super friendly. Only downside was the breakfast. It’s below average with some of the items cold.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Khummudah R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Lexis Port Dickson, responded to this reviewResponded 17 January 2024

Dear Khummudahr,

Thank you so much for taking the time to share your experience and glad to know that you have liked Lexis Port Dickson on the overall.
We truly appreciate your kind compliments on our facilities and team members hospitality. Please rest assured that we have noted your feedback on the buffet breakfast, and we will definitely look into this matter and strive to improve.
Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable visit.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2023

Good experience at Lexis Port Dickson. Staff are very friendly & approachable. Room is very nice & spacious.

Not much options for lunch and dinner as the food was quite expensive so we have to buy from outside.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Daydream11600869142
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 December 2023

Rooms is nice and comfortable. Super clean. Staff superb well trained. Warm and friendly. Especially staff at UMI japanese restaurant. Never had the service so warm welcome and overwhelmed service. Their manager and management should recognize their staff service effort. Great experience and satisfaction. Definitely recommend and will visit again

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank IshamMohdNoor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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