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2 - 7 of 648 reviews
Reviewed 14 September 2020 via mobile

Tunamaya is abt 30mins boat ride from Genting jetty. These hotel provides prompt & efficient pick up upon arrival. The check-in was a breeze & staff are very friendly. The entire place is set in a private enclosure & such a winderful place for a private retreat. Just a few metres away frim the shires, you could snorkel & watch beautiful fish.
The accommodation is well designed and set apart from each other in good distance.
The credit should go to the Manager, Mr Subra who is most attentive & accommodating. He watches over EVERYTHING! Yes everything. Poor guy is working his butt to the core from morning to late night.
There are areas they can improve. From the time they take your order till the food arrives to your table, there seems to confusion. I think they are used to buffet setting & now a bit disorganised with ala carte menu. We even waited 2 hours for our pizza!
Room serives too lack commitment. The beds are not done properly & we need to remind them to refill the coffee/tea & the toiletries. The verandas were not cleaned for a very long time. The polyprop chairs were stained and does not reflect the hotel settings. The first impression we got dwindled with these small issues.
The cooks need to be creative & accommodate minor adjustment. There’s no kids menu & they are oblivious for simple request for chicken porridge for a 2 yr old! If you’re a vegetarian/vegan, you need to be very calm as choices are limited.
Despite these, Mr Subra is relentlessly trying his BEST to accede customers requirement. He definitely needs a better team at housekeeping, maintenance & at the kitchen.
The owners need to step up their effort to support Mr Subra to take Tunamaya to the next pedestal.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank mkganesan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2020 via mobile

I was there for 4D3N, room and other facilities was GREAT, BBQ was GREAT, Staff were friendly. However, major improvement required for breakfast and other ala carte menu. I was also not quite happy with the housekeeping. It was not done thoroughly as compared to other resorts i have stayed at. Other than that great environment to stay if you are going to Tioman.

Date of stay: September 2020
Trip type: Travelled solo
1  Thank nase45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2020 via mobile

Was here for 3D2N, the resort itself was great, rooms were nice 3-4star standards, magnificent views, nice secluded beach, but the FnB was totally horrendous, very limited spread, breakfast was barely acceptable, disregarding the obscene prices (understandable for its location) quality was poor to average. Can only recommend the pizza.

Suprisingly drinks were priced competitively, but broken espresso machine not good for caffeine addicts.

Wait staff were very friendly but needs more imtensive training.

Considering the only other FnB choices would mean taking a 1 hour trek through a forest to the nearby village or a water taxi to kg. Genting rm80/head/way, I could not bring myself to stay for more than 2 nights. Which is a shame because it was in such an excellent location.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank yewthongcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2020

Booked the sea facing villa for 3d/2n. Room was comfortable and clean. View was breathtaking. Staffs were very helpful and attentive. Special thanks to the resort manager Mr Subra, Jojo , Jayan and Irene. They made the trip really enjoyable. Had their BBQ dinner 2 nights in the row. Seafood was very fresh and BBQed to perfection.
I would recommend this place for a good relaxing holiday. P.S only DIGI line works here.


Room tip: Room 107, 108, 109 , 110
Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
2  Thank superduper1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2020

We booked 3D2N all inclusive and the resort view is breathtaking. Was dissappointed as complimentary upgrade which was advertised, was not available to us even though there are only few guests.

Improvements needed
》 Maintenance. Resort needs more cleaning staff for thier grounds. Rooms a bit outdated. Chairs outside room stained dirty
》 Being isolated, activities and food comes with premium price. We only gets our life jacket on the day we went snorkelling. For some it can be quiet time. For others it could be really boring. Management should review pricing esp activities for guest.
》Internet is bad even for the paid coonection.

Good moments
》 Friendly staff esp one waiter at the restaurant. They really lift up the resort atmosphere.
》 Sceneric view and beautiful sunset. Great for photo taking.
》 Food is good even though its pricey.

Overall the highlight of our trip is out snorkelling. Tioman is beautiful.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank AnnieO656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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