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6 - 11 of 172 reviews
Reviewed 16 April 2022 via mobile

PROs.....
Love the hotel setting.....courteous & prompt staff& service. Clean big enough rooms. Rooms with smart TV, so can watch YouTube...and Netflix (sign in own account). Equipped with mini fridge. We asked for an extra pillow, it was sent in 10mins. Same, when we asked technician to help check air cond setting. Very responsive staff.

CONs...
The area is messy & crowded. Roads narrow, limited public parking (coupon parking fees). Day1, we parked in front of hotel with 24hr Hotel security guard but the next few days City Hall officers instructed to vacate all vehicles to make way for more Ramadhan Bazzar stalls. If you rely on GRAB, it will be less an issue BUT it is still incredibly crowded!
12 April 2022

Room tip: Ramadhan..... Area too crowded with bazaars and shoppers
Date of stay: April 2022
Trip type: Travelled as a couple
Thank JoanneSin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 March 2020 via mobile

The hotel is situated in the centre of the town opposite the new shopping mall and right on the seafront.
The room was clean, but basic with breakfast served in the next door building. The staff were helpful.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank MaryG107
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sandakan Styles Hotel, Guest Services / Front Office at The Elopura Hotel, responded to this reviewResponded 29 June 2020

Dear MaryG107,

Sincerely thanks for the great compliment during your stayed at S'kan Styles Hotel. We are still in the midst to improve the quality of service to offer to all valued guest daily. Your messages will definitely motivate the staffs to put more efforts for extra miles.

We hope to see you again and visit us soon!

Best Regards,
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2020

THis hotel surprised me as a good nice hotel but at econ price . It is a no nonsense hotel in the water front heart of Sandakan , its next to the Sheraton Hotel and opposite to the famous shopping mall , and 2 minutes to the seafood market and many restaurants near by . There are many local eateries and grocery stores nearby . The room is colorful and clean and every little thing things work in the room . The breakfast area is nice with full sea view and the food is generous and free . I will definitely stay here next time I go to Sandarkan

Room tip: a room with sea view higher up
Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
3  Thank Sub C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Betsy_LL, Front Office Manager at The Elopura Hotel, responded to this reviewResponded 19 February 2020

Dear Sub C,

Thank you for your valuable feedback!

We are delighted to hear that you had a great time staying with us. Rest assured that your wonderful comments have been shared among our team as an avenue for further improvements, as well as to encourage ourselves to always do our best in order to deliver the best possible service.

I look forward to welcoming you back to S'kan Styles Hotel and the wonderful nature city of Sandakan town in the near future.

Warmest regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2020 via mobile

Very comfortable hotel (if not a 5 stars) for the price paid (25 USD) for. King with ocean view including breakfast (that’s where this place lost some points for me).

Clean,comfy bed and pretty large room with modern bathroom that had plenty of hot water and pressure. Very calm with a view of the bay with its many ships in the distance. Perfectly situated next to a big mall with supermarket, laundromat and a variety of relatively affordable Asian style restaurants with alcohol service on the seafront .

The included breakfast was served in a bland cafeteria style restaurant next door from the hotel. Mostly Asian style food offered served rather cold by uninterested staff. Sad really since the staff at the hotel is great and helpful.

Was perfect for the 2 days we spent in Sandakan to explore the area. Very good choice for our needs. Close to minibus station to get to Sepilok.

Note than the worn-out carpets in the corridors are not an indication of the cleanliness of the rooms.

Date of stay: December 2019
Thank SavageE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Betsy_LL, Front Office Manager at The Elopura Hotel, responded to this reviewResponded 19 February 2020

Dear SavageE,

Thank you for staying with us, and appreciate you taking time to share your feedback on the hotel. It always our deep honour to have your strong support to the Hotel at all time.

We are very glad to know that the products, services and facilities provided were up to your expectations, and most importantly that you happy staying with us. It feels great that our team member gave you such a good impression in your overall experience.

We are delighted to hear it and this is the greatest reward for the entire team. We will share your kind words with the entire team and it will be a great motivation to them continuously deliver an outstanding service to everyone.

The hotel's whereas strategically located at the city centered definitely bring convenience to all our guests, especially it is less than one minutes to the mall and local central market within walking distance. The management already started the cleaning carpet project so the corridors will looks nicely and clean in the future time.

We wish to see you again soon and Sandakan always welcome you!

Best Regards,
The Management

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Reviewed 8 November 2019

There was a bit of problem at first but it was settled on the spot. We booked our rooms in the middle of September but Booking.com cancelled it and both sides weren't informed about that. When we reached here, the staffs greeted us and explained the situation. So, we paid for another room (facing city view) & we truly enjoyed our stay here. The noise from the outside was not that loud, compared to the rooms that facing the sea view (source: hearing from other people's comment) due to some people hanging out down there at late night. As for our rooms: comfy beds, good & sufficient amenities, less noise. Regarding the breakfast, it was a contented and free meal but have time limit. Do ask questions if you're not familiar around the area because they're very helpful. Might come here again if planning to come to Sandakan in future.

Date of stay: October 2019
Trip type: Travelled with family
Thank auroraab9275
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Betsy_LL, Front Office Manager at The Elopura Hotel, responded to this reviewResponded 19 February 2020

Dear Auroraab9275,

Sincerely thanks for the great compliment during your stayed at S'kan Styles Hotel. We are still in the midst to improve the quality of service to offer to all valued guest daily. Your messages will definitely motivate the staffs to put more efforts for extra miles.

We hope to see you again and visit us soon!

Best Regards,
The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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