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2 - 7 of 33 reviews
Reviewed 6 October 2018 via mobile

The Pavilion, Sandakan
Reception staff (JoJo) was friendly and polite. The entrance/lobby looked quite nice. We wish we had looked at the room before paying for it as it was appalling. We realised we'd made a huge mistake booking the room firstly when we got into the lift which smelt of cigarettes and was in dire need of a good clean and secondly when we got out of the lift and saw the state of the corridor carpet which was covered in stains. When we got into our room things did not improve. The room had a bad smell to it. The floor wasn't very clean. The headboard had stains on it. The pillows smelt of sweat. There were marks on the not so white sheets. There was a door in our room that joined the room next door!! This was unlocked and there was no way for us to lock it so we jammed a chair under the handle. We were thankful that we had only booked the one night. Breakfast was basic. We were glad to be moving on. This hotel is not cheap in comparison to some of the other hotels. The following night we booked into the Sabah Hotel which cost us only a fraction more but this hotel was beautiful in every single way. Book Sabah Hotel NOT The Pavilion!!!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Booked a room without window for a day stay. Breakfast was included in the price rate which was nice (coffee was good). Amenities inside the room were basic but nevertheless enough. Staffs were friendly and helpful too! Strategic place to look for food outlet too!

Date of stay: September 2018
Trip type: Travelled solo
Thank Mandabanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

Overall very disappointing. The room was small, the wallpaper came off the walls, the AC was very loud and also the traffic outside was extremely good notable. Only upside is that we only paid EUR25 for an overnight room with breakfast. What can one expect for this price?

Date of stay: September 2018
Trip type: Travelled as a couple
Thank koenr97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

Hotel is good distant from airport. Arrived at 9am. Rooms ready but RM30 charged for early cheked in. Acceptable extra price. Simple breakfast available at RM18x4...not value for money. Unless come with room. Optional local food restoran within the vicinity.
Grab cars easily available (plus point). Orang utan sepilok centre is a good distant too. Rooms ok ok. Abit rundown but housekeeping is ready to assist.
Front office staff v helpful. Mgmt allowed extended checked out time due to flight issue.
May recommend friends to stay for short period.

Date of stay: July 2018
Trip type: Travelled with family
2  Thank surahmatsunar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017

Pleasant to stay, and ease of access for out-station work there. However, the reservation section has given my booked room away on 2 separate occasions, in spite of me phoning up a few times to confirm that I am almost reaching there on the way from Kota Kinabalu. Is this acceptable?

Date of stay: June 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank tsenpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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