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Reviewed 12 August 2019

Stayed at the Mega Hotel during the last trip. It is a 290 rooms, 4 star hotel situated at the centre of town. It is conveniently located near eateries, pubs and retail outlets. Check in was a breeze into spacious twin bedded corner room 329. Room is well appointed and furnished complete with most basic amenities.

Morning breakfast is served at the Chatterbox Cafe . It has a wide spread of breakfast choices from western to local dishes. Breakfast is up to the culinary standard.

Hotel has a curvilinear layout swimming pool on the 11th floor which offers breath-taking view of the city skyline day and night. Function Rooms and gymnasium are located on the 4th floor.

Despite some noises disturbance from the Discotheque across the street, overall the hotel is well recommended due to its central location.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank WorldGlutton
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 August 2019 via mobile

Im very impress with the service of a bellman. Very helpful and love to smile when the guest arrive or leaving the hotel.

The hotel was magnificent love the room. Our room are deluxe type. The view is satisfied. The bathroom is good, cleanliness good.

Near to food centre, there seafood, malay, chinese food eating centre. Equipped with many convenient store although the price is a little bit over.

I want to give a best compliment to a bellman name myson i think. i dont quite catch his name or look carefully. but i think his name is end with son. Give him a raise. Always helpful to open the door for the guest. Every bellman should look. him a role model to other bellman. And one more important is smile always.

Other than that Mega hotel is near to Mall or you want a shuttle bus to go there also can.

Thats all from me. and they provide a shuttle bus to coco cabana on november 2019. Should check it out. There would be music performance. Thats is all.

Date of stay: August 2019
Trip type: Travelled with family
Thank 910rolandb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 April 2019 via mobile

It is smack in the middle of Miri town. Staff are friendly and courteous. Every request is met with prompt service. The family room is really spacious and clean. Breakfast served has a good variety with western and local fare. Should have more Sarawakian local dish like Kolo Mee and Laksa Sarawak too.

Date of stay: March 2019
Trip type: Travelled with friends
Thank Srina S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MegaHotelMiri, Public Relations Manager at Mega Hotel, responded to this reviewResponded 6 April 2019

Warmest Greetings from Mega Hotel, Miri!

Dear Sir/Ms,

Thank you for your review and for choosing to stay in our hotel. We are happy that you enjoyed your stay with us and we are very pleased to hear that our staff made your stay pleasant.

We look forward to serve you better in future and should there be anything that we can do to make your stay more enjoyable during your next visit to Miri, please do not hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2019

Irresponsible administrative, the disco sound and bump of the basses never let you sleep even at the higher floors. You can't sleep even earplugs in your ear. I wrote this comment at 2:50 AM. Even I called the reception at 1:50 AM, the noise increased. Poor workmanship, the windows have one layer and the seals are not functional due to poor mechanisms. And the running noise of the air condition's outdoor unit noise is quite disturbing. Terrible wifi, as per hotel's excuse, it is under renovation but it is unreliable, may disappear any time. Rooms are big enough and clean, the personnel are kind. Easy to reach plenty of places. But I do not advise to anyone and I don't think to stay one more time.

Room tip: If you want to sleep at nights you have to choose expensive rooms at the upper floors.
Date of stay: March 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank yksl1111
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MegaHotelMiri, Public Relations Manager at Mega Hotel, responded to this reviewResponded 6 April 2019

Warmest Greetings from Mega Hotel, Miri!

Dear Sir,

Thank you for your review and for choosing to stay in our hotel. Thank you for highlighting the matters as we believe it is important for us to further improve our services and facilities in order to ensure the comfort of our guests. We have forwarded the issue raised to the relevant department for better improvement on the issue.

Just for your info, we have just upgraded our Wifi to UNIFI and we are in the stage of monitoring it at the moment. We hope that with this new upgraded wifi system, it can provide a stable and strong connection for all our guests.

We look forward to serve you better in future and should there be anything that we can do to make your stay more enjoyable during your next visit to Miri, please do not hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2019

1. Size of bathroom in comparison to the huge bedroom area is not proportionate. Should consider to renovate the rooms/ bathrooms to suit based on current appeal and demands.

2. Room is well equipped with hair dryer, iron and ironing board. The flush system in the toilet will need to be checked. Doesn't seem to have a good water pressure.

3. Hotel location is perfect based on our needs. Grab ride is the easiest way to go.

4. The noise blasting from the nearby clubs/ pubs (or in-house entertainment outlet, we couldn't tell) was so loud and unbearable and it continued up till 2am / 3am. It was hard for us to fall asleep. FYI, our room is on the 11th floor, facing AIA building.

5. Breakfast selection was generally OK - American breakfast / Nasi lemak / etc..

6. Staff was well trained and courteous.

Room tip: Rooms on the left wing is noisy due to the pubs/ clubs.
Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank mjt7883
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MegaHotelMiri, Public Relations Manager at Mega Hotel, responded to this reviewResponded 12 March 2019

Warmest Greetings from Mega Hotel, Miri!

Dear Sir/Ms,

Thank you for your review and for choosing to stay in our hotel. We are happy that you enjoyed your stay with us and we are very pleased to hear that our staff made your stay pleasant. Thank you for highlighting the matters as we believe it is important for us to further improve our services and facilities in order to ensure the comfort of our guests.

We look forward to serve you better in future and should there be anything that we can do to make your stay more enjoyable during your next visit to Miri, please do not hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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