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Reviewed 17 November 2019 via mobile

It was an unplanned overnight stay at this apartment. The hotel reception (by the name of Haina) who received us was very accommodating and professional in delivering her services. Well done Haina - I would give you a rating of 10 or even above for the service you gave us.

Date of stay: November 2019
Trip type: Travelled with family
Thank MMHBA912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JinholdHotelMiri, Public Relations Manager at Jinhold Hotel & Serviced Apartment, responded to this reviewResponded 18 November 2019

Dear valued guest,

Thank you for staying with us and for taking the time to share your recent stay experience. We will certainly convey you compliments to the staffs mentioned. It would be a pleasure to have you visit us again and we look forward to welcoming you back!

Experience the Difference with Jinhold.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2019 via mobile

First we got checked into room 608, it is pretty noisy when the heavy rain and heavy winds starts coming in the middle of the night. The window shuttles are not air tight, so the whole night was like orchestra in the room. We requested for a room change at 5am. Next to us, the family with two kids are screaming starting at 6am. I read that the hotel comes with sound proof. We can even hear what are they talking over the phone! What sort of sound proof is that?

Breakfast is just so-so, pineapples was served old. Had to spit it out right after the first bite. Such big restaurant with only 1 staff working. When we asked for the eggs, got an unfriendly replies.

I guess the pros are the location which is near to the airport, the building is quite new. Clean interior too. Modern looking activities area.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank 636joycel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JinholdHotelMiri, Public Relations Manager at Jinhold Hotel & Serviced Apartment, responded to this reviewResponded 24 October 2019

Dear valued guest,

Thank you for choosing Jinhold Hotel & Serviced Apartment, & thank you for your insightful feedback. We are so sorry to hear about your recent experience with us.The window shuttles might not be locked properly, resulting to the said incident.It is usually locked manually for our guest safety purposes, and perhaps in this rare circumstances, that the shuttles are not being properly attended to.

We will definitely look into the highlighted matter, and will continue to strive to put forward the best experience, in Jinhold.

We apologize once again, and we look forward to welcoming you again soon.

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Reviewed 9 September 2019 via mobile

Perfect location, just against the Miri airport. Walking distance from airport, very nice rooms -only single layer windows as everywhere has- friendly personnel. If you have connection flight or only a day trip, and looking for peaceful place -not intend for luxury-, it is just a perfect hotel.

Date of stay: July 2019
Trip type: Travelled on business
Thank yksl1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JinholdHotelMiri, Public Relations Manager at Jinhold Hotel & Serviced Apartment, responded to this reviewResponded 11 September 2019

Dear valued guest,

Thank you for staying with us and for taking the time to share your stay experience. We are indeed located within walking distance from the airport and we also provide complimentary airport transfer for our guest’s safety and convenience. It would be a pleasure to have you visit us again and we look forward to welcoming you back.

Experience the difference with Jinhold.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

This hotel is new and the rooms are sparkling clean.

The pool is lovely and it overlooks the airport.

Restaurant is nice and cosy and the dinner set meals are very value for money.

Had a pleasant stay.

Date of stay: August 2019
Trip type: Travelled with friends
2  Thank fuyunkeketuohai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JinholdHotelMiri, Public Relations Manager at Jinhold Hotel & Serviced Apartment, responded to this reviewResponded 5 September 2019

Dear valued guest,

We're appreciative of your valuable feedback shared and it gives us great pleasure knowing that you had a pleasant stay here at the hotel! We hope to see you again!

Experience the difference with Jinhold.

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Reviewed 19 August 2019

The place was beautiful, but the room was dusty, and the towel smelly. Buffet breakfast was average and slow refilling the foods. The pool salty maybe to kill gems? Don't expect the pool to be spotless. Overall the stay will be great if only the room were clean properly.

Room tip: Better check the room for its cleanliness before stay.
Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
Thank DANNYLINGL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JinholdHotelMiri, Public Relations Manager at Jinhold Hotel & Serviced Apartment, responded to this reviewResponded 22 August 2019

Dear valued guest,

Thank you for staying with us and for taking the time to share your recent stay experience. We are pleased to inform that our swimming pool is salt water based to give our guests a distinct experience. While we are glad to know that you like the hotel’s architecture we are disappointed to know that there were a few aspects that were less than satisfactory. Please accept our sincere apologies for the shortfall and be assured that we have highlighted the issues mentioned to the respective departments for corrective actions and further improvements. We do hope to have the pleasure of welcoming you back in the near future.

Experience the difference with Jinhold!

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