This hotel is the epitome of "cheap and nice". GREAT value for money. Very clean, no nonsense establishment. Rooms are clean although quite basic. Beds are comfortable. Bathrooms are quite small but the rain shower is very nice. Breakfast is a simple affair at the adjacent cafe. Not a bad spread. Room service can also be ordered from said cafe. Other than that there is a coffee shop, cafe and laundrette downstairs. I think the best part of this hotel is the staff. They are excellent! Friendly, helpful, courteous and always with a smile on their faces.
Now, on to the caveats:
Rooms can sometimes be quite far away as the hotel is long in length so those with mobility issues might want to request for a room nearer to the lifts. Family rooms are usually quite near to the lifts. They're quite comfortable and large enough for a family of four or even five.
The hotel's location is somewhat far from town, at least 20-30 mins travelling time to the town centre. So if you have your own vehicle, it will infinitely be more convenient. Incidentally, there's a great supermarket nearby (New World) with some cafes and restaurants and a 7-eleven in the same area too.
However, what I love the most is the service! The staff are great! And most definitely, I look forward to staying here again!