The hotel refused to give a discount for 6 rooms. Instead it give a pitiful corporate discount even though we knew it seldom had high occupancy. When we arrived just after 3 pm the room was not ready and we were told we could have a room with no view instead. We decided to wait a while since housekeeping was already in the room because how long could it possibly take? 45 minutes; that is how long. When I asked if there were other rooms in a higher category available the receptionist said that there were. I asked why she wouldn't give us one, and she said it was a higher price bracket. No kidding I said, so you'd rather make us wait for all this time. The room itself is tired and in need of renovation, although the bed was comfortable. There was also no hot water in the morning; a disgrace for a so-called 4 star hotel. The room price was ridiculous. The only good thing was the Oasis Beach Club with its friendly staff and cool location, otherwise I would have given this hotel a terrible rating. Breakfast was ok, but again you'd expect the coffee machine to be modern and to do latte or cappuccino.
- Official Description (provided by the hotel):
- Take your family on an East Coast adventure, and experience Malaysia’s heritage traditions that you would otherwise only seen and heard about. Immerse yourself with your family on a journey filled with exotic cuisines, historical architectures and the beautiful 7.6km stretch of white sand beach while being surrounded by the tranquil ambience away from the usual daily pressure of work. Make your family bonding fun and memorable. ... more less
- Reservation Options:
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- Also Known As:
- Awana Kijal Hotel Kijal
- Awana Hotel Kijal
- Resorts World Kijal Terengganu