The hotel has a very nice long beach. Our grandkids enjoyed playing on the beach and the swimming pool.
We booked two rooms. At check in (The time was late evening after a long driving from Kuala Lumpur), the bathroom of one of them was dirty. We asked for changing the room but the other room offered to us had a lot of ants. They send the housekeeper to clean the bathroom and we had to wait for a while.
Regarding breakfast, the restaurant was crowded and they were very very slow in refilling the empty plates in the buffet. The waiters and servers were overloaded and don't remove used plates and not responding to our requests. Management should take care of that by provided more stuff or by giving bonus to the existing to accept the hard-work with a smile.
Many facilities are out of order like the Pizzeria and the Spa.
The hotel can be much better by improving the staff performance.More
- Free Wifi
- Free Parking