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Resorts World Kijal
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        Reviews (343)
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        All reviewsgolf courseprivate beachbig swimming poolturtle watchingthe east coastwater sportslocal foodpremier roomnasi lemakbeach activitiesbreakfast buffet isthe main attractionplay golfkids poolconnecting roomsadults and childrenbeach bistro
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        11 - 16 of 343 reviews
        Reviewed 22 October 2017 via mobile

        Location and natural surroundings are excellent. Facilities are good especially for families looking for activities with the kids. Rooms are dated and cleanliness can be improved a lot.. I actually spotted some cobwebs..euww! Bathrooms seems to have just been refurbished so they are good.

        Stayed: October 2017, travelled with family
        Thank Midnite77
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Reviewed 21 October 2017 via mobile

        Been to this hotel for couple of times for business trip. Overall stat was good. The was room nice.

        This hotel has a huge swimming pools for adults and children. My kid really love it as it has some sort playground inside the kids pool area. There are plenty of acitivities can be done in this resort... Golfing, cycling, atv ride, private beach and many more.

        The downsides of this resort that requires improvement are:
        - the staff is not really friendly
        - there are quite number of wasps nesting at the hotel main entrance ceiling makes you feel uneasy walking at the room corridor at high floor. Try to avoid high floor room.
        - the price is seem to be overpiced compared to other resort that I have stayed with similar range and star rating..

        Stayed: April 2017, travelled on business
        Thank Edd_81
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Reviewed 6 October 2017

        Resorts World needs to improve its online booking system. I didn't receive any confirmation of my booking, which leads me to messaging them on Facebook. Took them few hours and a nudge for them to reply with a screenshot of a whatsapp communication between the internal dept and the ast manager - confirming my booking, which i found to be unprofessional.

        The property itself is a massive building located by the beach and surrounded by golf course - Palma Nine and Rimba Nine. There's ample parking if you drive and in no time you'd be greeted by a massive lobby.

        Check in was rather quick, but i have to ask for a second keycard as the Front Office staff only provided one in first place. I would also appreciate it if she asked for my bed preference. Was given twin beds although i would prefer a queen bed.

        Room was spacious, but the furniture and fixtures are old and tired. Bathroom was clean and spacious with separate shower and toilet. The Deluxe Sea View rooms offer beautiful view facing the South China Sea.

        One of the main attraction here is the pool, which is big. And there's a mini water park pool for kids too. The pool is also open for public at a fee (around RM30/pax). There's also a beach bar within the hotel compound, which I decided to skip.

        Breakfast was served at the Kampung Meraga Beris Restaurant which was average, except for the popular Nasi Dagang and Roti Jala. The restaurant ambience could be improved as well, as it's i feel its kinda stuffy and abit hot.

        Overall, an average 4 star hotel which is ok for a short getaway.

        Stayed: September 2017
        Thank kakacrackr
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Reviewed 1 October 2017

        The hotel has a very nice long beach. Our grandkids enjoyed playing on the beach and the swimming pool.
        We booked two rooms. At check in (The time was late evening after a long driving from Kuala Lumpur), the bathroom of one of them was dirty. We asked for changing the room but the other room offered to us had a lot of ants. They send the housekeeper to clean the bathroom and we had to wait for a while.
        Regarding breakfast, the restaurant was crowded and they were very very slow in refilling the empty plates in the buffet. The waiters and servers were overloaded and don't remove used plates and not responding to our requests. Management should take care of that by provided more stuff or by giving bonus to the existing to accept the hard-work with a smile.
        Many facilities are out of order like the Pizzeria and the Spa.
        The hotel can be much better by improving the staff performance.

        Room Tip: sea view rooms in high floors have nice view
        • Stayed: September 2017, travelled with family
          • Rooms
          • Cleanliness
          • Service
        1  Thank tabbasy
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        NickMah, Social Media Team at Resorts World Kijal, responded to this reviewResponded 17 October 2017

        Dear tabbasy,

        Thank you for taking time to share with us your feedback and we are very happy to hear you find our long beach very nice

        Please accept our sincere apologies in regards to the bathroom condition and the service standards of the restaurant. Our freshly baked pizza is available for room service delivery and in kampong restaurant.

        As for the types of massages we provide in house please kindly approach the golf counter for more info.

        Meanwhile we will look into the matter and ensure improvement is made in all aspects of our services.

        We hope you will provide us another opportunity to reaffirm our services in the future.

        With renewed apologies,
        Nick Mah



        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 21 September 2017

        We stayed for 1 night at Resorts World Kijal following my husband for business trip. Since we arrived very early in the morning, we asked the receptionist if we could check in early. They checked for any available room and we were given our room keys short after. The room was basic with sufficient space. The view was amazing! Our room was facing the beach. It was really calming having such view. The hotel has quite a big sized swimming pool. Our kids really loved the kids pool very much. They had a sort of mini playground at the kids pool. We spent the whole morning in the pool. They also had a giant sized chess for us to play. The private beach was also nice. It was clean and there were daybeds provided along the beach. Breakfast the next morning was ok. It had all the basic breakfast menu with choices of western and malay dishes,fruits, etc.Overall it was a pleasant stay for us.

        • Stayed: August 2017, travelled with family
          • Rooms
          • Cleanliness
          • Service
        Thank MrsVacation83
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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