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1 - 6 of 289 reviews
Reviewed 8 September 2019

This hotel is one of few on the island and somewhat below expectations. The rooms were large but that was about all they had going for them as they were very outdate and ordinary. The bathroom was extremely basic and not as we would have expected at a resort. The hotel needs to reinvest some money in its infrastructure if they wish to keep their customers happy. The island is absolutely beautiful with crystal clear waters and some of the softest sand I have ever experienced

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank silentsleeper02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2019

Family weekend trip together with a birthday celebration at Perhentian Island. It is a reasonable resort which needed refurbishment but I consider them very good for the price and reasonable triple room.

Here is my review on Arwana Perhentian -

Resort Environment: The resort is located at Teluk Dalam at Perhentian Besar Island where the beach is less attractive but much more quiet and calm. The resort prohibited alcohol but beer can easily purchase from Jim Bar or the Dive center. Jim bar is just a short walk to the center of the beach where there are meal serve as well for those looking for alternatives beside Arwana. There is a dive center namely Leisure Divers which is just right in front of the resort. Another benefit of the resort is the swimming pool in the middle of the resort which is nice to have a swim together with kids which still not expose to snorkeling.

Service & Staff: The staff just lack of friendly gesture toward tourist but I really give thumb up for the arrangement they make for an adhoc cake to celebrate birthday with my family. Room service is reasonable.

Room comfort: Room look OK for my standard expectation atleast my family which is quite picky and choosy still feel the room at Arwana better and acceptable.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank mantajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2018 via mobile

The resort located in Pulau Perhentian Besar. They are offering a very good room rate. I stayed in Seaview Villa on the upper floor. Nice view, just a few steps to the beach. The room was comfortable and clean. You can feel the privacy staying here because of their location, not surrounded by other resorts.
Their large swimming pool was the best. The water comes from the natural source on top of the hill behind the resort.
I was told that they are doing a major upgrading and renovation during this monsoon season. They will continue to operate early next year with a new look, new feel with lots of facilities.
Can't wait to be there again next year... Run away from hectic city life.

Date of stay: August 2018
Trip type: Travelled with friends
Thank WadieNmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2018 via mobile

The reception and restaurant areas of this hotel are fairly new and are okay. We had a smooth check-in with a pleasant young man on reception and were given welcome drinks.

Our room was basic, dated, unclean and just not up to a good or even average standard.
There’s a gap under the door that lets in loads of insects and noise from the whole hotel.
The bathroom was terrible. The shower head was vile and didn’t even sit in the holder properly. The water pressure was also terrible.
Coffee is given in the room but not kettle or cups. You have to fill up a flask from a dispenser in the lobby and pay for cups. Ridiculous!

The swimming pool is not very appealing. There is so much floating in it, I’m not sure they have a filter system other than someone with net. And there’s definitely not any chlorine in there!

Loads of flies landing on food at breakfast which is so unhygienic! They need to put lids on the food!

Sort out the pool and update the rooms and this place could be nice, but as it stands it’s poor!

Date of stay: May 2018
Thank katieeitakkatieeitak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2018 via mobile

Best thing about this hotel is boat will send you right in front of the lobby. Problem with this hotel is that its check in time is not synchronize with boat time. We have to wait 1 hour before we can check in as the boat schedule is early. We also need to wait 1 hour for the boat after check out as the boat schedule is 1 hour late from check out time.

Room is good. Pool is good. My kids enjoyed the swimming pool. Food not too bad but i think they can do a better job. Location wise is great.

Date of stay: May 2018
Trip type: Travelled with family
4  Thank Najibjenoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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