Don´t listen to all the haters here. The place is actually very nice. Yes it is not a five star luxury resort, but come on... you are on island in south east Asia.
The chalets are big enough, a/c is working and all is clean. The bathroom is a bit basic and water pressure is not great but it is nothing I would consider a fatal flaw.
The most important thing for me was, that you have a really calm environment, possibility to take a free shuttle on beautiful public beach and right below the hotel in the jetty is totaly awesome Thai restaurant D´Kiara where you simply have to eat.
The staff is friendly and happy to help you with anything you need.
One tip - bring your own alcohol if you want to. It is nearly impossible to get some on the island :-)

I had high hopes going to Redang Island Resort. but it was a major let down. The rooms are not well maintained. And it was a long "hike" to the lobby and they don't have a properly scheduled transportation services for the guests. I pity those who were in wheelchairs and elderly who opted for this resort, and placed at the far end, because it was a long walk, and the place is not differently abled friendly.

They also don't provide transportation services to the nearby restaurants. They should consider an hourly service to the guests with a few identified stops so the guests could enjoy the view of the kampung (village) and the company of the friendly locals.

They provided only transport to the public beach at 5:30 pm, and a pick up at 7 pm. Little that we know we were to walk an additional 30 minutes to the beach, so that only left us with about 1/2 hour or so at the beach. Which sucks.

The room could be beautiful, but they don't seem to care about the rooms. My friend's room didn't have a working AC. The shower head seems loose and I was scared to death everytime I took the shower, I was afraid it could drop on me when showering.

The pool was nice, but there weren't any towels provided. So we had to walk in our wet suits back to the rooms (15 minutes walk)

They forgot to take one of our luggage out when sending us to the jetty, and they refused to send it because the van was not full, almost causing my friends take another ferry. They managed to convince the ferry operator to wait for them an extra 10 minutes because we were already inside.

Lucky for me the company I was with was a fun one. Otherwise the experience would have been really bad. They should take care of the resort, because it gives a different experience while in Redang Island. I love that it's on top of the hill and gives that beautiful view of the sea and marine park. And I love that it has fir trees along the way to the rooms. I don't mind the walks at night but they should consider regular transport provided within the compound at least so we could enjoy the facilities better.

Would I go again? Maybe never.
Would I recommend it? Perhaps not.

Stayed here 4daya/3nights with their recent promotion package. Not a beachfront hotel like their sister company: Taaras. The hotel was very run down, very limited facilities and the room have very basic amenities. The aircond in our room was leaking and worst was during our stay, electricity cut off from 9.30am to 11pm. Thr electricity tripped basically due to too much electricity was used and it cannot excess the current load. The hotel was overbooked i guess. Overall.. The worst stay ever.

Will not recommend anyone to stay this resort.