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stuffmatters
Kuala Lumpur, Malaysia

Incredible Location, good base, good value

4.0 of 5 bubblesReviewed 28 Aug 2024via mobile
The main attraction of Redang Island Resort is its location with spectacular views over the main harbour, jetty and surrounding islands and with easy access to all attractions either by RIRs own organised activities or by private tour for snorkelling, visits to Long Beach etc.

We have visited Redang Island Resort several times and were very impressed with the significant changes since our visit in 2023. Rooms appear to be slightly upgraded and worked, the pool was clean and in operation and kitchen had improved

Front of desk staff were excellent in helping ensure our stay was a success. Although restaurant staff are willing, service levels although better than previous years are still not up to Berjaya standards but could be readily addressed by focused training and support.

We look forward to further progress on a future trip.
Date of stay: August 2024
Trip type: Travelled as a couple
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    Reviews (227)
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    1 - 6 of 227 reviews
    Reviewed 27 August 2024 via mobile

    Redang Resor is located very close to one of the Jettys of the island. The place itself is a quiet one and has a private beach which we did not enojoy as there were more beautiful beaches to be seen. The resort is immersed in the green and lizzards are everywhere. Doors and windows do not closenproperly and they enter very easily in the rooms. Rooms are cleaned everyday but very superficially and the dust is everywhere. Bathrooms need to be renovated as well as closets.Mosquitos nets placed on windows would be a read plus.
    The staff is very organized and they offer good transport and transfers within the surrounding islands. Their service is very efficient. Breakfast was ok and restaurant as well. Very cheap. The only real problem is that on the island they burn all the garbage somewhere,therefore the sticky smoke of plastic burned fills the air in the morning. This paradise should be protected.

    Room tip: A taxi boat is need to reach Long Beach
    Date of stay: August 2024
    Trip type: Travelled with friends
    Thank 45marialaurae
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 August 2024

    We had a lovely view of the port. The rest of the family has jungle with monkeys to watch in the trees. The rooms were comfortable with TV. The bathroom was a bit dated but adequate and lots of toiletries. It was a steep path down to the restaurant and large pool .
    Lots of drinks weren’t available at the restaurant. The menu was a bit limited, but they obliged by fulfilling our requests and then put on burgers and pizzas.
    Ice creams could be bought at the shop for desserts .
    It was odd not being able to get down to the small beach easily but the taxi was good across to Taaras beach to snorkel .
    Overall a relaxing stay at this hotel .

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank Lesley F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 August 2024

    The only good thing about the place is the group it belongs to , The Berjaya Group , same company which manages The Taaras. Otherwise its not worth. If you are not carrying any such expectations you will do better :)
    Things which are ok, decent room, nice staff , travel agency to assist.
    Things which surprised me were
    - You are in redang and no access to beach.
    - To keep this place going they keep the price low but then make you feel about it everything you expect a service
    - There are total 3 waiters in hotel. Breakfast is one of worst i have ever experienced.
    - You try A la carte, half of stuff is not available.
    The only reason for you to stay is low price and dont expect anything.

    Date of stay: July 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank EilGags
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 July 2024 via mobile

    The restaurant is terrible. If I could give it 0 stars, I would. I ordered a 'Fresh juice,' but the waitress told me they don’t have fresh juice. So why does it say it on the menu? After that, we placed our order. My family got their beer quickly and it was cold. Even my dad got his starter and main course before I received my so-called fresh juice, which arrived 30 minutes after we ordered. My mom and I then waited an hour for our food. We called the waitress, and they said no more food was on its way. What a waste of time. Never coming to this restaurant again. I recommend going anywhere else for a good dinner experience.

    Room tip: Don’t go here
    Date of stay: July 2024
    Trip type: Travelled with family
    1  Thank DayTrip50641281939
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 28 August 2023 via mobile

    Located in an isolated part of the island it is best suited for those seeking a quiet time. One 3km paved road leads to Teluk Dalam beach. They do offer a boat service to Long beach. General boat services are very expensive.
    I found all the staff friendly and helpful.
    I made a prepaid booking two months in advance and was allocated one of their best sea view rooms as a result. The resort overall is still in pretty good shape given its age.
    My room was modern looking and decent size. Fitted out with a wardrobe, desks and chairs. The aircon, fridge and TV (with english movie channels) all worked just fine. The lighting was adequate but poor over the work desk.
    The bed had clean linens and afforded me a comfortable sleep.
    The bathroom had a segregated shower with hot water and decent watet pressure. As you would expect, toiletries were provided.
    The balcony had a table and two chairs. Nice to sit and relax particularly when there was a slight sea breeze.
    The food at the restaurant was okay albeit pricey. I found it amusing that at the free buffet breakfast the Malaysian guests would pile in but come dinner time no where to be seen.
    Overall, even though this resort was not my first choice, I think it was a blessing in disguise as Long beach was packed with tourists.

    Room tip: Ensure you bring enough cash with you as there are no ATMs on the island.
    Date of stay: August 2023
    Trip type: Travelled solo
    Thank sydneysteve
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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