The place is clean. Well kept. I just wonder why they make every group of guest to fill up a form during arrival. We have booked and details were provided before hand. We have no complains for the rooms. Place is kept tidy. No litter. Our arrival lunch, dinner and the next morning breakfast was ok. Nothing to shout about.
There is no boiling/hot water available. U need to pay a deposit in order to get a plastic kettle...which they refund u during check out.
Snorkeling trip in the first afternoon was not satisfying as there were too many people at the snorkeling spot.
We were thoroughly briefed before the snorkeling session at the gathering area during our visit to Redang some years ago but this was not the case anymore.
Boarding the boat to the snorkeling spot was a bit of a problem. We were all in life jackets and the wave was strong in the afternoon. People who weren't tall enough, easily gets floated up and were drifting...before they could board the boat. It's a little scary for those who don't know how to swim.
Moreover, some guests jump queue. People...be civilized...aren't u on a holiday? The boat is not going to speed off until everyone is on board...so what's the hurry?
Our 2nd snorkeling trip was more satisfying as we were brought to the Marine Park. However that said, there were too many people around. There were more rubbish being left behind by visitors this time round compared to our last visit.
The only dissatisfying ordeal i had in this resort was the Sunday night dinner. We were provided a steam boat buffet for dinner. They only provide clear soup for the steam boat. There will be an additional RM10 for a Tomyam paste being added. I think that's not very sincere from the resort. There are other types of seafood available...such as shrimp, clams, crabs...of course we have to pay...and it's way too expensive. The worst is...the additional seafood weren't fresh. The shrimp...for instance, has turned black...for pete's sake u on an island. There's a fishing village on the side of the island and u can't get fresh seafood....? The helpers were also slow in replenishing the food. We end up hurried our dinner and walked to the another resort to have a better dinner.
Apart for the dinner, everything was fine. Redang is still very much worthwhile to visit.