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Ibis Moussafir Ouarzazate
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Reviews (596)
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2 - 7 of 596 reviews
Reviewed 4 weeks ago

Meh. While well located, within walking distance from the central shopping area and restaurants, there is nothing special about this place. It was a "roof over our heads and it had hot water." We stayed one night as a transition. Breakfast was so-so as was the hotel overall.

Stayed: February 2018
Thank Zinfandelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISOUZZ, Directeur général at Ibis Moussafir Ouarzazate, responded to this reviewResponded 3 weeks ago

We thank you for your comments. We appreciate that your stay was fine. We hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

This was your basic budget Ibis but the staff was friendly, the dinner buffet decent and the bar area was nice too. Rooms were average. We came here as part of a Cosmos tour and it was fine for one night. Lots of business and budget travelers.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISOUZZ, Manager at Ibis Moussafir Ouarzazate, responded to this reviewResponded 20 February 2018

Thank you for your comment. It was pleasant to read your remarks. Be sure that we are always thinking to improve ourselves to better serve you. See you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

The Ibis in Ouarzazate looks like a local kasbah, with only the red sign giving away it belongs to the budget brand of Accor Hotel Group.
We were pretty charmed of the appearance but it makes of course the difference between outside and the plain (dull) inside more noticable, even knowing what we could expect from an Ibis hotel.
Many Ibis hotels have in the meantime a more contemporary look but this still has the very classic Ibis style rooms. There’s nothing wrong with it (in the end it’s a budget hotel) but it starts to get a bit outdated.
The bar and the pool area on the other hand are very enjoyable places to hang around.
This hotel is used by bustours so you can expect in the evening large crowds sitting in the restaurant. We went outside to have diner, which is probably the better idea anyway.
Breakfast in the morning is also Ibis style but that means that choice is more then sufficient to have a good first meal of the day.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Christof V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISOUZZ, Front Office Manager at Ibis Moussafir Ouarzazate, responded to this reviewResponded 3 January 2018

We very much appreciate your comments regarding your stay at the ibis Ouarzazate Centre.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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Reviewed 21 December 2017

This was certainly not the nicest hotel we stayed at in Morocco but there was nothing really wrong with it. We'd gotten spoiled by some very unique properties so this was a bit disappointing in its plainness. However, everything worked and was clean so no real complaints.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ms9331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISOUZZ, Front Office Manager at Ibis Moussafir Ouarzazate, responded to this reviewResponded 15 January 2018


Thank you for taking the time to tell us about your experience at the ibis Ouarzazate Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017 via mobile

We stayed at the Ibis Moussafir Ouarzazate, a movie town, for one night with a Gate 1 tour. Our hotel the previous two nights were in an upscale Kasbah-style; this property was much simpler in style but met all of a traveler’s basic needs.

The hotel has a dramatic entry in keeping with this movie and film location town. There are comfortable sitting areas in the lobby. The smaller dining room also is off of the lobby area. Probably the most incredible feature of the hotel is the pool. It is huge and inviting; however, we visited in November and the water was too cold to enjoy. The WiFi was superior. Some tour members explored away from the hotel but there is not much to see in the immediate vicinity. The Taourit Kasbah and Cinema Museum are within a mile. Atlas Studios is a fifteen-minute ride away.

The rooms are small and a little tight; there was little room to maneuver and put luggage. The beds are very comfortable. The bathroom lighting is bright; there were no tissues and two small pieces of soap and two small shampoo/conditioner packets. We missed not having a kettle for tea. Water temperature and pressure were comfortable. The dinner and breakfast buffets were simple and adequate. Dinner tajines were available.

Ibis is a chain of hotels and similar to the Best Western chain in terms of ranking: Ibis; Ibis Suites and a budget category.

Stayed: November 2017, travelled with friends
Thank Marnette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISOUZZ, Front Office Manager at Ibis Moussafir Ouarzazate, responded to this reviewResponded 3 January 2018

Thank you for taking the time to tell us about your experience at the ibis Ouarzazate Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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