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Reviews (1,510)
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All reviewskandy lakepool areasri lankagreat viewnew wingbalcony doornice pooldinner buffetbuilding workoverlooking the lakelovely hotelstayed here for nightsrestaurant staffbuffet styletooth templetop floorshort stay
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Reviewed 7 March 2016

The Thilanka Hotel is set on a hillside overlooking the lake in Kandy. Its location means that it is generally quiet. The décor is more classical than in modern traditional hotels, which was very pleasant. The rooms were tastefully furnished and very comfortable.
We dined in the restaurant, which had a good selection of dishes at the buffet but also had an extensive range of food on the a la carte menu.
The staff were very helpful and accommodating. Our stay was enjoyable.

Room Tip: A room overlooking the lake is preferable
  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AidenAbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Web Sales Executive at Hotel Thilanka, responded to this reviewResponded 10 March 2016

Dear Guest,

While thanking you for choosing Hotel Thilanka in your visit to Sri Lanka, we do highly appreciate your comment regarding the hotel and also we hope you will visit us again in your next visit to Sri Lanka, where you will be pampered even more with more facilities and services at Hotel Thilanka -Kandy.

Thanking you once again,
Management and Staff of Hotel Thilanka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2016

Whilst the room was ok it was a bit tired but it was just a place to sleep, get washed and changed etc. so not a problem. The food was ok but as always the buffet english breakfast food was barely warm - otherwise the food was acceptable. The staff were excellent and very helpful and obliging.

Room Tip: Keep your windows closed to avoid marauding monkeys!!
  • Stayed: February 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank CyprusJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2016 via mobile

Had two dinner gatherings with friends on two occasions recently. The staff, from the GM downwards, were very helpful and accommodating for our needs. Had quite a good time, and a very generous spread to finish off the evening. Would recommend to a friend without any hesitation.

Stayed: February 2016, travelled with friends
Thank Mohan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2016 via mobile

I have visited Thilanka numerous times and it has become my favourite place to stay in Kandy. The hotel is located in a hill right above the lake vith a wonderful view of the whole city including the Temple of the Tooth (Dalada Maligawa). The place is absolutely peaceful and you feel so relaxed. They offer economical rooms with excellent room service. The staff is so well trained compared to most Sri lankan hotels. Even thought the hotel is a three star I belive they are almost a four star hotel when considered the room standards, service, food and all other facilities including a nice bar, pool and a spa. They offer very convenient laundry service which is so helpful when I stay longer in Kandy. Most of all I have to commend them on their buffet. I don't think any other hotel in Kandy offers that kind of a variety with a taste to remember. The chef there is so good and the Srilankan cuisine there is to die for. You should try their Srilanka breakfast !!! The lobby, reception and the room interiors are so well done with a true touch of Kandy heritage and informative captions on some unique exhibits and picture collection. The staff is so friendly and will help you with any of your requests to ensure your stay is comfortable and memorable. If you are visiting Kandy I highly recommend you consider Thilanka as your choice of stay. They are on Agoda and other booking sites as well and offer great discount rates. Try it out and you will not regret it at all !

Stayed: February 2016, travelled as a couple
1  Thank chamara w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Web Sales Executive at Hotel Thilanka, responded to this reviewResponded 5 March 2016

Dear Guest,

While thanking you for choosing Hotel Thilanka in your visit to Sri Lanka, we do highly appreciate your comment regarding the hotel and also we hope you will visit us again in your next visit to Sri Lanka, where you will be pampered even more with more facilities and services at Hotel Thilanka -Kandy.

Thanking you once again,
Management and Staff of Hotel Thilanka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2016

Great location with views over Kandy and the lake. Reception was average. The first room offered had a view of a roof and was unacceptable. They then moved us to a room on a high floor with a balcony overlooking the lake. Why give us a rubbish room in the first place ?
Free wifi, but only in reception area. Buffet breakfast was good. The continuous, monotonous, piped piano music drove us mad. We didn't eat/drink in the hotel, the dreadful piano noise drove us out. In the evening we walked down the lower car park to "Slightly Chilled" bar and restaurant.
Definitely the place to go..great buzz, great views, great food, great staff, great value.

Room Tip: Essential to view the room before accepting one. Try to get a high floor looking over the town and lake.
  • Stayed: February 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank stationmastershouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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