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Reviews (593)
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All reviewsstarfish suiteplace to staybreakfast vouchersin townbocas del torowater taxiocean viewbuena vistafront desk stafftown view roomfull kitchensofa bedthe nicest hotelsdinner reservationsroom was largehotel is in a great locationi highly recommend this hotel
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30 - 35 of 593 reviews
Reviewed 30 September 2017

This was our first trip to Bocas and Tropical Suites made it special. Super clean, great location and wonderful/helpful staff. We had the Starfish Suite and my wife loved it. Close to shops and restaurants. Staff helped with tour and fishing reservations, restaurant recommendations and area info. Breakfast coupons are supplied, MK is closed, we recommend Buena Vista and Cafe Mar, Be Good was not that great.
Free internet. Not pet friendly.
Already scheduled our return visit.

Room Tip: Choose the water view if possible
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank taipan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

Great rooms with anything you might need.
Boast of the only elevator on the island.
Very helpful and forthcoming staff who can arrange anything for you.
Breakfast is not on the premises, but can be had next door and a few other places.
You can also have it delivered against a fee.
Good and reliable WIFI.

Room Tip: Seaview rooms come with a nice big balcony
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SebaekOfCPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

Stayed here for a couple of days. The hotel, the setting and the rooms are all lovely.

However, there were a few issues with the staff that irritated us.

On checking in, there was an outstanding balance which our tour company owed the hotel, but reception insisted that I pay that balance now. After getting out my booking confirmation and being quite forceful in the end they realised their error.

The booking included breakfast, but again reception initially claimed that this wasn't the case, and again I had to get out paperwork and be visibly annoyed to rectify this. Not major issues, but annoying!

No complaints about the hotels location - tour companies and bars are all around.

Hotel has a breakfast deal with Cafe del Mar - get a voucher from reception and use it!

Stayed: September 2017, travelled as a couple
1  Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 September 2017

Dear Mr. Anthony C,
Thank you for your feedback. We sincerely apologize for any inconvenience; I agree this does not accurately reflect our commitment to warm and accommodating hospitality. Our top priority is an excellent stay with passionate customer service. We pride ourselves on making each guest feel as welcome as possible.
Thank you again for sharing your thoughts with us. We hope to have the chance to better serve you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

I stayed here for 5 nights with my daughter and have left with a very high opinion of both the hotel and Bocas.
The hotel is in a great location in the centre of town and right on the sea. For the town it is an upmarket hotel with comfortable rooms with exceptional aircon. Wifi coverage is very good.
There is no breakfast served at the hotel but vouchers are issued to eat at two local restaurants.
For excursions boats will pick you up from the hotel pier.
Staff were very very helpful and friendly with lots of smiles.
Loved this place and can't wait to return

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank unrealneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

We stayed at Tropical Suites for 2 nights at the end of an 11-day Panamanian vacation. After "roughing it" for earlier parts of the trip, I knew I'd want to finish the vacation with someplace comfortable (air conditioning and a good shower? yes please!).

We were very happy with Tropical Suites! The desk staff was welcoming and friendly. The location was great -- just steps from the water taxi docks, bars and restaurants. We got an ocean view room and enjoyed sitting on the balcony watching boats come and go. Everything was in great condition. We would stay here again without hesitation.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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