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“A very good Hotel ... but overrated?”

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ITC Maurya, New Delhi
Ranked #13 of 777 Hotels in New Delhi
Reviewed 24 June 2010

ITC hotels are definitely a great chain of hotels in India. Added to that, they have also tied up with Sheraton/Starwood group - so if you are a SPG member, you benefit!

The Maurya has had many a distinguished visitor - and you can google for more info reg the same. Given that, i am not sure if the hotel is slightly overrated.

Dont mistake me - this is still a great hotel. With the trademark of almost alll the other ITC hotels - spacious rooms, modern amenities, good efficient service, good food etc.

Location-wise, this is a quiet area. I, for one, would have preferred having this closer to the main city. However, if you like and peace and quiet and dont mind a 15-30 min cab drive to reach central Delhi, the location should not matter.

One complaint i had about this hotel was the inadequate gym facilities. A hotel of this sized - i expected a better gym. And 1/2 the treadmills in the gym were not functioning well when i went in ...

Definitely a hotel worth staying in.

  • Stayed: May 2010, travelled on business
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Thank rajeshkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,483 - 2,487 of 2,789 reviews

Reviewed 23 June 2010

Stayed for three nights, it was a pleasure. everything was perfect. Excellent service and atmosphere. Food was great and had a lot of variety.

  • Stayed: May 2010, travelled on business
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Thank Amodbangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2010

Best in hospitality

I booked this hotel for a week for a business trip in Delhi and Gurgaon area followed by another two days a week after. Best thing i like about that hotel is the competency and hospitality of the staff. I had to wait very little during check in and checkout. You will always be accompanied by a front desk staff member to ensure that your room is made well for your stay. Why i like that the best because most of the time we keep on travelling and think only about business, but the atmosphere there is so pleasant that you will forget everything for that moment.

2nd best thing i like is they assure that you forget everything and sleep well. I got a pair of ear plugs and a message on my bed to relax. I just put those plugs in my ear, set an wakeup call and forgot to get up in the next day morning and to the best of my surprise in the morning i saw a front desk representative accompanied by a security personnel waking me up and i thanked them for this kind of hospitality. And thy replied with a smile that it's their policy.

  • Stayed: April 2010, travelled on business
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1  Thank mishrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2010

From one of my many trips to Delhi for work, this time i decided to stay in ITC Maurya Sheraton with my colleagues... I was put up in the women wing (excellent surprise) as we were two female traveling and staying alone... this gesture immediately gave me a great confident about the hotel and its services...

We decided to work all night and quick went down for a quick dinner to Bukhara...Most recommended hotel and by far the best food (Indian food) restaurant....It also serves the best wine and bread.....

Our stay was safe and secured..... Expensive but the best experience till now...

  • Stayed: February 2008, travelled on business
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1  Thank kavitaagr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMAURYA, Manager at ITC Maurya, New Delhi, responded to this reviewResponded 25 June 2010

Dear Tripadvisor member,

I would like to thank you for having stayed at ITC Maurya- A Luxury Collection Hotel, and am delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services.

At ITC Maurya we strive to exceed customer expectations at all customer contact points, by imparting training to all our associates so that the services are rendered with warmth and courtesy. We are delighted to know that the services rendered were up to your expectations. Feedback from our guests,such as yourself, enables us continue our commitment to excellence.

Thanking you,

Yours sincerely,
Ranvir Bhandari
VP- North & GM,
ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2010

An excellent top ranking hotel for the business and leisure traveller from any part of the world.

India is rich in its heritage and renowned for its ethnic mouth watering cuisine.

A visit to Maurya will certainly give its guest the best India can boast of, with its speciality restaurants and ever smiling staff who are ready to serve.

Would love to be here again and enjoy the richness of ITC Maurya.

  • Stayed: June 2010, travelled on business
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1  Thank vvsubbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Address: Sardar Patel Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi > Chanakyapuri/Lutyens' Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#9 Spa Hotel in New Delhi
#10 Business Hotel in New Delhi
#12 Luxury Hotel in New Delhi
Price Range: RM820 - RM1,521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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