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Reviews (44)
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All reviewsandheri westson's weddingfront deskcomfortable roomon arrivalperfect hotelworld classcomfortable staythe ground floorhousekeeping staffbooked this hotelother hotelsplace to stayroom servicelokhandwalaamitamenities
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Reviewed 16 May 2017 via mobile

We had booked this hotel during my son's wedding celebrations on 7th n 8th May 2017. Luxury, comfort and good ambience. Staff was very helpful. Good breakfast. Operations Manager Mr.Faizan was very kind

Stayed: May 2017, travelled with family
1  Thank Sushma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Dear Ms. Shushma,

Greetings!!!

Thank you for taking the time to share your experience on Trip advisor.

We were extremely happy to read that you found our products and services meeting your expectations in all areas – rooms, services and culinary offerings. Our Team members make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us.

We greatly value your patronage and look forward to welcoming you back to The Empresa Hotel in the not too distant future.


Warm regards,

Faizan Kazi
Operations Manager
The Empresa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2017 via mobile

We stayed on 7th and 8th May 2017. Its very beautiful hotel. Rooms are specious with all amenities. Excellent service by staff and they were very humble. Neat and clean. Breakfast also very good. Luxury stay at a reasonable price. We had booked 27 rooms for all our guest for my son's wedding. The General Manager Mr.Faizan had taken care of us very well. Even Mr.Amit was very helpful. Must visit when in Mumbai. Location is also very convenient. Good ambience.

Stayed: May 2017, travelled with family
2  Thank rajendras152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Dear Sir,

Greetings!!!

Thank you for taking the time to share your experience on Trip advisor.

We were extremely happy to read that you found our products and services meeting your expectations in all areas – rooms, services and culinary offerings. Our Team members make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us.

We greatly value your patronage and look forward to welcoming you back to The Empresa Hotel in the not too distant future.


Warm regards,

Faizan Kazi
Operations Manager
The Empresa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2017 via mobile

We had booked this hotel for my son's wedding. Rooms are very nice. Better than 5*****.
Staff is very humble and helping. Good service. Food is also too good. Specially the G.M of the Hotel, Mr.Faizan has taken care of all our guest. Our guests had woderful and comfortable stay. Thank you Mr.Faizan and Mr.Amit

Stayed: May 2017, travelled with family
Thank Sushma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2017

I had the distinct pleasure of staying for two nights at this superb hotel for business.
I received excellent service! Everyone on the service team were very welcoming and extremely helpful.
The hotel is relatively new and my room was very clean and stylish. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.

  • Stayed: April 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Treenity21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Dear Valued Reviewer,

Greetings!!!

Thank you for taking the time to share your experience on Trip advisor.

We are delighted to hear that you had a wonderful stay at The Empresa Hotel. Your comments regarding the hotel and its services are truly appreciated. It is our endeavor to create unforgettable memories for our valuable guests.

We greatly value your patronage and look forward to welcoming you back to The Empresa Hotel in the not too distant future.


Warm regards,

Faizan Kazi
Operations Manager
The Empresa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

It is a Business hotel in the urban context. One that has the efficiency of a business hotel yet the feet-up-feel of a resort. An upscale, world-class, business hotel with brilliant service and the food that check out every box for a food lover. If you do visit, expect an unsurpassable experience of luxury and warmth

  • Stayed: March 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Mohsin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 March 2017

Dear Valued Reviewer,

Greetings!!!

Thank you for taking the time to share your experience on Trip advisor.

We are delighted to hear that you had a wonderful stay at The Empresa Hotel. Your comments regarding the hotel and its services are truly appreciated. It is our endeavor to create unforgettable memories for our valuable guests.

We greatly value your patronage and look forward to welcoming you back to The Empresa Hotel in the not too distant future.


Warm regards,

Faizan Kazi
Operations Manager
The Empresa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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