We stayed in this hotel(Airlines International,Mumbai) for one day on 3rd Jan.2017.The room provided was on ground floor which was beside kitchen.There was lots of noise coming inside the room.Loud noise of people was coming even during night times.We complained but nothing happened.
Next day while checking out from hotel,i was clearing my bills.My lunch bill was Rs.395/- but hotel receptionist Prajakta deducted Rs.895/- from my card.When i checked and complained,she void sale,said by mistake she mixed others bill with mine and again deducted Rs.395/- which was actual amount.When she void sale for Rs.895/-,I didn't get that amount which was deducted by mistake.She told i will get that amount in a day.If not they will refund the amount.But today it's been 4 days and i didn't get money.When i call them ,no one is listening to us.They are saying ,they can't do anything even though this was their mistake.This was my very bad experience. I will not recommend this hotel to anyone.
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