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Reviews (984)
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Reviewed 19 September 2017

Hotel was average. Visitors were not allowed. Staff is humble and cordial.
Facility is not great. Good food. Which start hotel doesn't allow visitors:)
I didn't understand why visitors not allowed.I don't recommend this hotel!

Room Tip: You will get better hotels in Mumbai for the same price
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank dimplepande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this reviewResponded 22 September 2017

Dear Ms.Dimple,

Greetings from Ramada Powai Mumbai!

Thank you for choosing to stay with us and for taking the time to write this candid review. We are glad to know that you liked the facility.

Let me express my disappointment in learning that you found us wanting in some areas. Your comments about the Visitors were not allowed during the stay had been duly noted; On security it’s a conscious choice made by the management visitors are not allowed in guest room or on guest floor beyond 20:00 hours; but later on after your discussion with our duty manager we did arrangement for you and your colleagues as a special case for half an hour. The visitor policy is meant for room guest safety and their privacy. Your feedback only drives us to further improve ourselves.

Once again, thank you for writing to us and we look forward to the pleasure of welcoming you back at Ramada Powai Mumbai.

Thank you,
With warm regards,
Nitin Saigal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Stayed for four nights in September. Hotel is ok but some looks tired. Location is out of Powai, so options for food is very limited. However, nice greenery around hotel and away from traffic. Breakfast was good.

Stayed: September 2017, travelled on business
Thank Hiren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this reviewResponded 18 September 2017

Dear Mr.Hiren,

Thank you for taking the time out to give us feedback. Your points on the stay experience have been noted and will be passed on to team and same will handled with extreme care so that the quality further enhances, in order to meet the needs and requirements of our guests and service them better.

We take every feedback constructively and assure you better experience and look forward to welcome you back to the hotel.

Thank you,
With warm regards,
Nitin Saigal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Other than the approach to the hotel, the place is a good mid range option for a person like me who visits Mumbai every week.
The hotel offers good options for a business visit.
The staff is courteous and eager.
Housekeeping however needs improvement.

Stayed: September 2017, travelled on business
Thank sakalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this reviewResponded 18 September 2017

Dear Mr. Sakalley,

Thank you for the wonderful feedback.

It is heartening to see that our efforts are noticed and recognized by esteemed travellers like you; words like these go a long way to keep us motivated to perform at even higher levels.

With respect to housekeeping services in the room is been noted and in case you can share some more details to guide us further so that we can understand the situation much more in detail in order resolve issues arising further and necessary training can be been given to the service team associates, so that they can reach their potential in areas of various guest services and satisfaction!
Your positive sentiments have been shared with the team. We all look forward to your next visit with us.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Happen to stay at this hotel for 5 nights when I visited Indai. The Hotel looks very high class, as it proclaims through Brand Rapport and the images customers see before booking. As you enter the building you walk into a hustle bustle envitonment with majority of those customers being the convention centre attendees. The place looks imaculate, but the lighting I believe was poor, don't know how to explain but never help create the ideal ambience.

On reception I found that during any shift there is only one receptionist who can speak english, this delayed many of my requests being attended to, as the resptionsit if she was not in a meeting then she would be way from the front, after a 10-20 minute wait I would recoeve a call.

The in room dining I found not great not bad.

The room I had to get changed initally as they missed my request of a smoking room. The room itself looked immaculate, just some condensation and dirt on tge windows externally. The bathroom had slight odour but was bearable. Location I found Very out the way and its not cleary signed so you have to be vidulant when on the outer road looking on tye left.

The beds were comfortable, in room kettle could have some descaling treatment. I believe this hotel can be better if they have some refurbishment and consider quality when doing so.

I booked this hotel, considering it will be to the same specification of other hotel chains in Powai, I have stayed at previously but please don't be decieved as the pictures do not show the true image.

Stayed: November 2016, travelled with friends
Thank Mo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this reviewResponded 14 September 2017

Dear Valued Reviewer,

We do appreciate you taking time out to share with us your experience while at our hotel.

We are sorry to have disappointed you on some occasion and your feedback has been most constructive in allowing us to better our services
we are continuously working with our team to ensure flawless service and great product experience for all our guests.

Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better.

We assure you better experience and look forward to welcome you back to the hotel.


Thank you,

With warm regards,
Nitin Saigal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Had a great stay at this property. Food is also great. Staff is very cooperative and is well situated at the centre of Mumbai. Close to Hiranandani. What else do you need. :) Happy stay and try other properties of Ramada also.

  • Stayed: December 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dare_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this reviewResponded 14 September 2017

Dear Guest,

Greetings of the day !!!

Thank you for taking time out to write an amazing review about our hotel on TripAdvisor. We are truly delighted to read your feedback.

The title of the review itself has brought a smile on each one of us. Your words of praise for our services, offerings and attention to detail have encouraged us to scale greater heights of excellence.

We would like to assure a wonderful experience on all your visits. The entire team at Ramada Powai Mumbai looks forward to serve you again and again!

Thank you,
With warm regards,
Nitin Saigal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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