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All reviews jal mahal kids club lake view amber fort water palace small balcony nice pool the general manager puppet show dinner buffet swimming pool excellent hotel main city golden triangle tour restaurant staff excellent hospitality beautiful property
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Reviewed 3 November 2017 via mobile



This hotel was great for Jaipur. Close to the Amber Fort and we had a lake facing room, so we had a gorgeous view of Jal Mahal. Ask for a high floor. We loved the breakfast buffets here, so much variety! The pool area is gorgeous and our family loved to swim there after a long day of touring.
They also have puppet shows and other fun things going on. You can also get camel rides down by the main road.
The rooms were very nice, they are all in small pods and our room was very nicely decorated and very luxurious. Staff was so friendly and helpful. Highly recommended

Stayed: October 2017, travelled with family
Thank Aliayana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 4 November 2017

Dear Guest,

Thank you for sharing your experience on Trip advisor.

It was a pleasure having you stay with us.

I am delighted to note that you enjoyed your stay and the facilities and the services offered at Trident, Jaipur exceeded your expectations.

You are absolutely correct in highlighting the location as one of the plus points of the hotel. Located opposite Jal Mahal monument and equidistance from the forts and the ‘Pink City’ it provides serene vistas of Mansagar lake and easy access to all the tourist attractions the city has to offer.

We are truly humbled by your generous appreciation of the buffet breakfast, the swimming pool facilities, and the rooms. Thank you for recognizing the team for their friendly and helpful demeanour.

Your feedback has been shared with the team and they are really delighted to hear from you. It is feedback such as yours that inspires the team to go the extra mile each time.

Many thanks again for taking the time to write the review. We are delighted to have you as an ambassador of the hotel and look forward to welcome you back on your next visit to Jaipur.

Warm regards,

Abhimanyu Lodha
General Manager, Trident, Jaipur
abhimanyu.lodha@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

The hotel was good but they messed up my bills and that made me late. I had paid all my bills for in room in the room itself but they had it charged. This whole mess took like 30 minutes. However everything else was good. Location is excellent as you can see the jal mahal from the room itself

Stayed: October 2017, travelled with family
Thank Maisha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 4 November 2017

Dear Ms. Chowdhury,

Thank you for sharing your experience on Trip advisor.

It was a pleasure having you stay with us.

I am delighted to note that you had a comfortable stay with us and the facilities and the services offered to you were to your liking. It is great that you thought of us to be perfectly located opposite Jal Mahal and enjoyed the view from the room.

However, I sincerely apologise for the inconvenience caused to you with regards to the billing at the time of departure. Your feedback has been discussed with the Food & Beverage team and we are embarrassed at letting you and ourselves down and would want to assure you that this is not the level of service we strive to achieve.

The team at the hotel and I would like to be able to welcome you back to Trident, Jaipur in order to show case the levels of service that you rightfully expect from us.

I do hope that travels bring you back to Trident, Jaipur and we have another opportunity to look after you. Please do let me know whenever you travel next and I would be glad to assist you personally and further ensure that your experience is in line with your expectations on all fronts.

Once again, thank you for having stayed with us and we look forward to the opportunity of welcoming you back at Trident, Jaipur.

Warm regards,

Abhimanyu Lodha
General Manager, Trident, Jaipur
abhimanyu.lodha@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

I’ll start off with what we all loved the most i.e. the guard of honour. We were amazed, touched and speechless seeing everyone standing in a line to bid farewell to us. We would like to thank the GM Mr. Abhimanyu Lodha and each and everyone who were present there. Mr. Lodha is one of the most accessible GM we have come across so far, quite amiable and met us everyday at our meal table. He’s the youngest GM ever, ensured that our smallest needs were met and will surely take the the group to great heights. Another person who definitely requires a special mention is Mr. Raman from front desk. He makes sure we have a hassle-free visit each time we come and is doing a commendable job. Next eminent person is the ever smiling Ms. Ritu. She always ensures that the rooms are just as we want, remembers every detail and is lovely to interact with. Piyush in her team did our rooms well during our stay and took care of our small needs and decorated our beds very nicely. Next up comes the f&b department, Ajay is very friendly and made amazing mocktails. In the Jalmahal restaurant, this time there were Chef Pallavi and Chef Aman who understood our tastes in no time and gave special attention to all the dishes we ordered. Mr. Nilesh, the f&b manager took great care of us, very cordial. Others we would like to mention for their exceptional service in the restaurant are Chef Shreya, Pushpender, Yuvraaj, Niranjan, Sneha, Kalyan and Yeshi. Somesh in the IT department is doing his job well. We would like to sum up our experience in a line “It’s a home away from home”. The staff is an asset to the group. It is because of the staff that we make frequent visits.

The Oberoi’s STEP and OCLD programmes are remarkable and are churning out great leaders and visionaries.

Stayed: October 2017, travelled with family
Thank Aviral A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 4 November 2017

Dear Ms. & Mr. Ajmani,

Thank you for sharing your experience on Trip advisor.

It was a pleasure meeting you during your recent stay with us.

I am delighted to read this feedback to know that you had a wonderful stay as always. Thank you for your kind and wonderful words of praise for Raman, Ritu, Piyush, Ajay, Chef Pallavi, Chef Aman, Nilesh, Shreya, Puspender, Yuvaraj, Niranjan, Sneha, Kalyan, Yeshi and Somesh.

It is a huge compliment for us that you felt like home at Trident, Jaipur.

I have shared your compliments with the team and they are really delighted to have been able to be of assistance to you and for the opportunity to have been able to create such a wonderful memory. It is feedback such as yours that inspires the team to go the extra mile each time.

Many thanks again for taking the time to write the review. We are delighted to have you as an ambassador of the hotel and look forward to welcome you back on your next visit to Jaipur.

Warm personal regards,

Abhimanyu Lodha
General Manager, Trident, Jaipur
abhimanyu.lodha@tridenthotels.com

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Reviewed 31 October 2017

Received great service from the start with in room check in. Room was nice. Pool was nice and service is provided by the pool. Really enjoyed the bar at the hotel. We had a few drinks here and small meals/snacks are also available which we chose to have for dinner. Received fantastic service from the barman. Breakfast buffet was nice too with some food available made to order, also received fantastic service here. Noticed there was a market across the road by the lake but we didn't get a chance to take a look. This was the second Trident Hotel we stayed at India with both providing excellent service.

Stayed: October 2017, travelled as a couple
Thank 450AD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 4 November 2017

Dear Guest,

Thank you for your kind review of our facilities and services.

It was a pleasure having you stay with us.

We are truly delighted to hear that you thought of our services to be impeccable. It is great to note that the room, the swimming pool, the bar facilities and the breakfast buffet exceeded your expectations.

It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guest.

Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery.

Your feedback has been shared with the team and they are overjoyed to hear from you. I'm certain that your kind comments will serve as great inspiration for the team to strive for greater excellence.

Many thanks again for taking the time to write the review. We are delighted to have you as an ambassador of the hotel and look forward to welcome you back on your next visit to Jaipur.

Warm regards,

Abhimanyu Lodha
General Manager, Trident, Jaipur
abhimanyu.lodha@tridenthotels.com

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Reviewed 31 October 2017

On our way back from Amber Fort, we were hungry and thirsty and decided to have lunch at this restaurant. We had stayed at the hotel in the past and were aware of their great cuisine and exquisite customer service. Chef Pallavi Sinha Roy and the F & B staff ensured that we were well looked after and that we were served mouth watering dishes. The warmth of the Chef deserves a special mention as she made my twin boys happy with their choice of food. And me and my wife also were so happy and contended. Kudos to the Hotel for such a beautiful experience.

Prosenjit Sarkar

  • Stayed: October 2017, travelled with family
    • Cleanliness
    • Service
Thank rishabhritam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 4 November 2017

Dear Mr. Sarkar,

Thank you for having spared valuable time to share your experience on Trip Advisor.

It was a pleasure having you dine with us at Trident, Jaipur.

I note with great satisfaction that you and your family enjoyed the food offered.

Thank you for recognizing Chef Pallavi and the Food & Beverage team for their high levels of service delivery. It is indeed the constant endeavour of our chefs to provide great quality and variety of food.

I have shared your compliments with the team and they are glad to have been able to create a wonderful lunch experience and serve you delicious food.

The team and I look forward to the pleasure of seeing you again at Trident, Jaipur and creating many more such memories for you.

Kind regards,

Abhimanyu Lodha
General Manager, Trident, Jaipur
Abhimanyu.lodha@tridenthotels.com

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