the hotel service is very poor and the staff of the hotel r very casual . If u r planning for a gud time so i suggest not to come dis hotel totally waste of money .
i give 2 out of 10
the hotel also dont have a smoking room u have to go outside for smoking which a guest cant Except from any hotel. More
Agoda.com
Taking safety measures
eDreamsTaking safety measuresHotels.com
Wonderful hotel in a great location. Room was little small but it was excellent staff r very helpful and food was really Good. (sharon Raj. Ansary. jahangir Manish . Sukhendu.M Prasath. denish .Sourav.)
Dear Kuttimani9,
At the outset let me thank you for the patronage towards us.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I shall pass on the compliments to - Sharon Raj. Ansary, Jahangir, Manish, Sukhendu, Prasath, Dinesh, Sourav
Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us.
Regards,
Mohit Rajawat
General Manager
Holiday INN Express Chennai OMR Thoraipakkam
Hygiene was maintained throughout the stay and the housekeeping department was available whenever needed. Made me feel at home, surely would like to visit again. Thank you for the great service provided during my stay.
Dear 914rameshb,
Thank you for your feedback. We are pleased to know the housekeeping department earned your kind mention & they made you feel at home.
It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us.
Regards,
Mohit Rajawat
General Manager
Holiday INN Express Chennai OMR Thoraipakkam
I was stayed in this hotel I feel very good and specially thanks to Housekeeping team Ansari and Jahangir and from kitchen Sunesh, Prakash and Sourav. And front team also very helpful.. Thanks again to hotel team.
Dear vishnugopalg,
Thank you for your feedback. We are pleased to know the service level / staff behavior earned your kind mention especially housekeeping team - Ansari, Jahangir, Prakash & Sourav
We look forward to your continued patronage and we hope you stay with us for another comfortable stay.
Regards,
Mohit Rajawat
General Manager
Holiday INN Express Chennai OMR Thoraipakkam
Excellent service !
I stayed there around 22 days, room service and amenities are very good like self laundromat, gym, ironing facility, hair dryer, mini freeze, coffee maker, TV and WiFi.
House keeping guys also provides good service specially Mr. Ansari
They given extra water bottles, every day they cleaned room properly, toiletries also good enough.
Breakfast also good, Mr Dinesh from cafeteria also good person.
Overall staying experience is good.
Dear dnyanesh2018,
At the outset let me thank you for the patronage towards us.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Glad that you liked the amenities inside the room, housekeeping service along with breakfast. I shall pass on the compliments to Dinesh & Ansary.
Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us.
Regards,
Mohit Rajawat
General Manager
Holiday INN Express Chennai OMR Thoraipakkam
I would like to recommend Kim for his excellent customer service from the time of booking the hotel until the time of my stay. he is very professional and helpful too, this was a 10 star service for me
Dear raj q,
At the outset let me thank you for the patronage towards us.
We are delighted to read that you had received excellent customer service from time of booking till the time of stay, especially by Kim. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us.
Regards,
Mohit Rajawat
General Manager
Holiday INN Express Chennai OMR Thoraipakkam
