I would have given a 6 on 5 if not for the front desk guy. We stayed there for 3 days in November 2017. We reached late midnight to hotel and check in was smooth, and everybody were very helpful. Room was perfect. Spacious, elegant decor, with a great bed. But room service menu was limited n little overpriced. Room service was fantastic. The staff were very cordial and well mannered except for one. Breakfast buffet was excellent but Sunday crowd was too much for the then present staff to handle, still they tried to do justice with obviously some delays. Now comes the disgusting part..... I had gone there for an exam and I wanted a print out of one page and only one side that too, and for this the front desk guy was like you can go out and do it, we will not do it for you and when I said I will pay for it he agreed. It did offend me and that’s why the 4 rating. J Hind restaurant was nice, we had a great dinner there!!! I would recommend the hotel definitely n I would defenitely stay there again because they are good and they are in the centre of the town.....