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All reviews excellent service t nagar pondy bazaar travel desk pleasant stay excellent hotel breakfast spread special mention room service special thanks excellent stay delicious food the heart of the city great experience courteous staff great hospitality rooms are spacious
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Reviewed 14 March 2018 via mobile

Great hospitality and wonderful service from staff. After every order of room service, the staff will call to enquire on if everything was OK and if there was anything else we wanted...Exceptional! ❤️ comfortable. TV had lots of channels. Breakfast was amazing!

Date of stay: April 2017
Trip type: Travelled with family
1  Thank Michelle N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 15 March 2018

Dear Guest,

Vanakkam and Good Wishes!

A perfectly starred review is always an ideal start to our day. Thank you for sharing your valuable review with us and letting us know about all that made your stay wonderful. We are glad that you were impressed with our swift services and other aspects of our hospitality. It is good to know that our associates could curate a perfect stay for you.

We eagerly look forward to welcoming you again soon! Do connect with us through our social media channels for regular updates on the ongoing promotions and offers.

Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

Management and staff are totally in the business of ensuring an enjoyable stay. They obviously enjoy their role, and the good vibes seem to be coming from the top - nothing goes unnoticed, very much a hands on feel to the place. Attractive, clean, spacious and well-lit room, and public spaces - no gloomy corners. Lovely retro theme with much thought, very tasteful. Will return at first opportunity.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank mikejohi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 12 March 2018

Dear Guest,

Vanakkam and Good Wishes!

Many thanks for taking out time to write about your recent experience with us. It is delightful to know that our diligent associates could curate a memorable stay for you. It is our pleasure to learn that our spacious and comfortable accommodation could impress you and added value to your stay. We are happy to have earned your commendations on the warm demeanour of our team and have shared your warm words with them.

It was great hosting you and we look forward to your continued patronage. On your next visit, do try our Bodhi spa for a rejuvenating experience.

Best Regards,
Shiv Kiran

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Reviewed 9 March 2018

Very courteous & helpful staff. Excellent room quality & hotel layout. However, some in-house light entertainment & indoor games can be introduced & Buffet variety can be further enhanced. Would look forward for another visit !

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SurjitT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 10 March 2018

Dear Guest,
Vanakkam and Good Wishes!
It’s always a pleasure to hear back from our guests and learn about their experiences! Our prime endeavor is providing the best of experiences to our patrons. We are elated that you and your loved ones enjoyed the stay with us. Indeed, our team is always on the lookout to enhance our guest’s stay with their dedication and professionalism. Your kind commendations of their efforts make us proud and have been received with gratitude by our entire team.
It was a delight hosting you and we hope to welcome you back for another memorable and flawless stay. If you haven’t already, do indulge in a rejuvenating experience at Bodhi Spa on your next visit.
Hope to see you soon!
Best Regards,
Shiv Kiran

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Reviewed 8 March 2018

I spent four nights at the Grand by GRT and the hotel exceeded my expectations of a 4star business hotel. The hotel has been renovated in the last couple of years. The rooms are large and very well designed. The bed is very comfortable with good linen and very clean. The design of the room is great, particularly the lighting which can be adjusted through a lighting console next to the bedside. This table also has a charging cable with plugs for iPhone and Android phones as well as several international power points, so an adaptor is not necessary. There is a comfortable desk with more power points, good wifi signal and a large flatscreen Sony TV with many channels. The bathroom was also great with a big rain shower, with a window to the bedroom (It has a blind for privacy if you need it). There is a good sized fridge and as much free bottled water as you need.

The hotel is arranged around an atrium, with two big glass walled lifts. The coffee shop is located on the ground level of the atrium. A good buffet breakfast was included in the room rate. This included western and Indian food with an egg station and dosa station. Good quality fresh croissants and other bakery items. The western food includes bacon, tomatoes and baked beans to go with your full English breakfast as well as a big Indian veg section. We also had lunch in the coffee shop and dinner at the J Hind (hindustani) restaurant in the hotel. Good food and service, but not cheap.

I found the service to be excellen throughout the hotel. Both at reception, arriving and leaving early one morning and in the coffee shop and J Hind restaurant. Very friendly and professional.

There is not much immediately around this hotel. But shopping at Pondy Bazaar and restaurants are 1-2Km away. A cheap ride by uber, which picks up at the hotel doors or you can walk down the drive to get a tuk tuk at the gate. I can recommend going to Absolute Barbecues T Nagar, for dinner, a few minutes away by uber.We used a hotel car to get to the airport, in 20 minutes early one morning. I imagine it would take much longer during the day in Chennai's terrible traffic.

Date of stay: February 2018
2  Thank Oft_travelled
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 9 March 2018

Dear Guest,
Vanakkam and Good Wishes!
It feels great to start a day by reading a warm review like yours accompanied with a 5 star rating. Thank you for taking out time to share your stay experience with us on this travel forum. We are glad that our well maintained property, comfortable accommodation, modern amenities, culinary spread, friendly associates, strategic location and warm hospitality impressed you. We have shared your review with our team and they are happy to have added value to your stay with their diligent efforts.
It was a pleasure serving you and we look forward to welcoming you back for another memorable sojourn. If you haven’t already, do avail the rejuvenating treatments at Bodhi Spa on your next visit.
Best Regards,
Shiv Kiran

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Reviewed 5 March 2018

Overall very good hospitality and service.
Enjoy all the modern amenities with traditional warm Chennai hospitality.
Centrally located, conveniently approachable from any part of the city. Or, you can just stroll down to the Markets close by.

Date of stay: April 2017
1  Thank BhugonDe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 6 March 2018

Dear Guest,
Vanakkam and Good Wishes!
Thank you for sharing your wonderful experience with us. We are delighted that you enjoyed your stay and our warm hospitality, prompt service, modern amenities and strategic location impressed you. Your commendations for our team and their dedicated services have been shared with them. They are glad to have added value to your stay.
Serving you was a pleasure and we look forward to welcoming you back soon. On your next visit, avail the soothing spa therapies at Bodhi Spa.
Best Regards,
Shiv Kiran
Front Office Manager

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