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All reviewsbrick ovent nagarrooftop restaurantvalue for moneybusiness tripthe hotel stafffive star hotelbreakfast spreadroom servicememorable stayduty managerexcellent hotelthe heart of the cityfront officein room diningrooms are spaciouscomfortable stay
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Reviewed 16 September 2017

We went early morning at 3am. They charged for the whole day. I requested half day. But they refused. Rooms smelled a bit stuffy. But not unacceptable. Space was ok. Toilets looked like over used. Flushing system had some issues.Location was convenient. Overall, it was a good hotel. I would give 65%

Room Tip: No idea about it because I was there only few days.
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank wickramaratnel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord_Metropolitan, C.E.O at The Accord Metropolitan, responded to this reviewResponded 19 September 2017

Dear Guest,

Greetings from The Accord Metropolitan!

Guest feedback is of utmost importance to us as it helps us assess the areas that require our attention. We are glad that our strategic location added value to your stay. Our team strives to make our guests’ stay comfortable with their dedicated services and warm hospitality. Their diligent efforts have earned us the patronage of many. However, we regret that certain aspects of your stay weren’t at par with the expectations. Your concerns have been noted and shared with the respective department for immediate corrective measures to be taken.

It was a pleasure serving you and we’ll look forward welcoming you back with a
flawless experience. Do connect with us through our social media channels and stay updated about the ongoing offers and discounts.

Best Regards,
Venkatesh Bhat
Group CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Had been there for a one day conference. The lunch buffet was awesome with a sumptuous spread. The main course was good with tasty stuff and it was served hot. The icing on the cake was the dessert which was fresh . The sweet was freshly prepared and was worth a second round. Overall had a great experience.

Stayed: September 2017, travelled on business
Thank drgjk1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord_Metropolitan, CEO at The Accord Metropolitan, responded to this reviewResponded 15 September 2017

Dear Guest,

Greetings from The Accord Metropolitan!

Thank you for taking out time and sharing your kind review with us. We are glad that our hotel and its services made your stay ‘great’. It makes us happy to know that you relished the culinary delights to the most. We couldn’t agree more that our freshly prepared food and desserts is the highlight of our services.

It was a pleasure hosting you and we would look forward to welcome you back for another memorable sojourn. Meanwhile, do connect with us on our social media channels and stay updated about the ongoing offers and discounts.

Best Regards,

Venkatesh Bhat
Group CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Was a good customer service and hospitality. On the day of arrival i have delay in hotel transfer from airport is due to my wrong for not informing the hotel management about my flight details and arrival timing. I have called the hotel for transport and Ms. Grace had make arrangement with in 30 minutes to pick us up from airport. It's an early check in as well. Hotel staff are very kind, polite and caring not forgetting the security staff. Ms. Grace and other staff took extra care on my wife while she on her own for shopping. Thanks for Ms. Grace and Pallavi for making us feel like home. Restaurant staff are were will taken care of us. It's about the same as we were in Maldives. A dedicated service staff been allocated for 3 tables to look after our needs. Thanks for Mr. Prem and 2 other staff's taken care of us. The location of hotel also very good as in less traffic conjunction. Near by have AGS cinema and it's a decent theatre with small screen compared to other cinema. But it was good and clean. Walk-in distance to Party's shopping mall and you can take their shuttle service to the main T.nagar shopping areas. Hotel have in-house spa and gym facilities with sauna and steam bath. Have swimming pool at private place but have not seen any using it during my stay. I will choose this hotel for my next visit if have better offer and also highly recommend to friend's and family's. Overall great experience and safe trip.

Stayed: August 2017, travelled as a couple
Thank PRADEEP K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord_Metropolitan, CEO at The Accord Metropolitan, responded to this reviewResponded 15 September 2017

Dear Guest,

Greetings from The Accord Metropolitan!

We would like to thank you for sharing a wonderful review on this esteemed forum. It was great to know that you had a pleasant stay with us and were impressed by various facets of our hospitality. Indeed, our associates are always on their toes and we are glad that our hospitality standards were at par with your expectations.
We eagerly await your next visit and welcome you with same excellence in the future. Do visit our website to enhance your experience of staying with us.

Best Regards,

Venkatesh Bhat
Group CEO

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Reviewed 3 September 2017 via mobile

I was not happy with the visit. Badly wanted to have a little autograph from the chef himself. The rooms need maintenance. Bath tub is so dangerous for guests who have leg problems. Bed is small for single beds. But the breakfast spread is superb.attentive staff.good service. A little message to the ceo of accord.good chef work.would have loved to meet you. A fan of your cooking show.

Stayed: September 2017, travelled with friends
Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord_Metropolitan, C.E.O at The Accord Metropolitan, responded to this reviewResponded 6 September 2017

Dear Guest,

Greetings from The Accord Metropolitan, Chennai!

Many thanks for this detailed review of your stay. Guest feedback is always taken very seriously at our hotel and we assure you that your feedback has also been shared with the team. We endeavour to give all our guests a unique stay experience; however, we understand that yours was not at par with your expectations.

We are glad that the culinary fare met your approval and we assure you that the team is already working to work harder towards the other aspects of our hospitality. Please be ensured that your next stay with us will definitely be a flawless affair.

Best Regards,
Venkatesh Bhat
Group CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017

Stayed over 2 nights. Unfortunately did not maximise use of hotel as arrived late and one spent shopping and getting a quick look around Chennai.
Thoroughly enjoyed the breakfast buffet spread. Range of South Indian breakfast is amazing. Thosai, Puri, Italy, Vada with sambar or curds.... the list goes on.
Forget taking the Western dishes as South Indian breakfast with the lovely chatney and sambar takes some beating.
Make sure you the fresh squeezed orange and the lovely filter coffee.

Room Tip: Location in T Nagar an advantage
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Rajasingam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord_Metropolitan, C.E.O at The Accord Metropolitan, responded to this reviewResponded 30 August 2017

Dear Guest,

Greetings from The Accord Metropolitan!

We are delighted to receive such a great complimentary review from you. It was a pleasure to know that you and your family had a great time at our hotel. To know that you relished our culinary fare makes us really proud. Thank you for the kind mention of our breakfast spread and various dishes.

Do check out our social media pages for offers you might be interested in. We will look forward to your another memorable visit. See you soon.

Best Regards,
Venkatesh Bhat
Group CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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