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“Business Travel made worthwhile”

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ibis Chennai City Centre
Ranked #20 of 407 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 19 September 2017

I'm on a Business Visit to Chennai & have been staying in Hotel IBIS for last 3 months. From the front desk to the chef's to the room service folks... all are extremely amazing & you feel at home.
Chef's in the hotel are one of the best that I have seen in all Business hotels around India. They treat you with care, know your food preferences & cater to your needs to perfection.
Thank you Team IBIS for making my trip worthwhile & memorable !!

Room Tip: Exactly in the City Centre
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  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Shripad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this reviewResponded 26 September 2017

Dear Shripad M,

Thank you for your wonderful feedback and update about ibis Chennai City Centre on Trip advisor. It was a pleasure having you stay with us.

We are delighted to know that you enjoyed the hotel and the services rendered by the entire team especially the chefs who caters to all your food preferences.

They are delighted to have been of assistance to you. I'm certain that this will motivate the team to go the extra mile for guests all the time.

At ibis, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service.

Once again, thank you for having stayed with us and we look forward to the opportunity of welcoming you back.

Sincerely,
Vineesh Kurup
General Manager

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20 - 24 of 323 reviews

Reviewed 13 September 2017

First of all Ibis is a business hotel meant for guests who just need a space to crash after a day's activities/meetings/whatever they are staying there for so don't expect more. By that I mean the rooms are for single occupancy not advisable for family, they do not have entertainment areas other than a small bar and a gym. No pool, play areas and all. Also they have a single restaurant which is understandably not so spacious which means if you come in during the peak hours you might either not have a table or might havd to share the table. The rooms are like any other Ibis- small. It is better to take a room with large bed instead of the one with twin beds i.e if you happen to be with your family. Like other Ibis too the restaurant opens pretty early enabling guests to have early breakfast which is pretty cool. The breakfast buffet is lavish though sometimes the food is not replenished as quickly as you would have liked it, same goes for lunch buffet. The food quality was good. Now about the staff, they were really good. From the receptionist to the restaurant bearer to the housekeeping staff. Very friendly and warm. The services were prompt and at times when i had made some special requests (like changing my room from twin bed to large) they did without a fuss. I had nice stay at this property inspite of having my family with me and probably the first Ibis i enjoyed, so much that i have enrolled into the LeAccor hotel program which means more stays coming up. Thank you Ibis city centre.

Room Tip: Choose room with a large bed instead of twin beds. Not recommended for families due to room size.
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  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank Yadhiraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this reviewResponded 19 September 2017

Dear Yadhiraj,

Greetings from ibis Chennai City Centre!

Thank you for choosing us for your recent stay in chennai. We understand that your stay with us was pleasant and our service and standard was up to your expectation.

We are happy that you enjoyed our lavish buffet lavish, found the hotel decent and the housekeeping, Restaurant & Reception team member's hospitality incredible. We are pleased that it was a worth staying with us for you which is our tagline "Wellbeing at best price". Your recommendation will help us to grow and provide a warm hospitality to all our customer in future also. Though we have also noted few of your concerns which we shall definitely work on it.

We hope to see you again with your friends and family.

Sincerely,
Vineesh Kurup
General Manager

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Reviewed 10 September 2017

It was a wow experience for us. The room was a little small but the room was well appointed. Good value for money hotel. Staff is equally helpful.Thank you for everything. Everyone in your hotel are very nice.

Room Tip: 6th floor especially 622 room is good
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank ganapathyraman2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this reviewResponded 12 September 2017

Dear Reviewer,

Thank you for choosing ibis Chennai City Centre your destination in chennai. We are thrilled to see your review and understand that your stay experience was up to your expectation.

In ibis we believe in providing exemplary service to our guest, which can become a memory for them and our staffs are tailor made for this. We promis to excel our service standard to a new height in coming days.

Thank you again and hope to have you with us again.

Sincerely,
Vineesh Kurup
General Manager

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Reviewed 9 September 2017 via mobile

I stayed in Ibis hotel for the first time. It is very well located on Mount road. Hotel staff was very friendly and professional in their services. Restaurant on the 5th floor was over crowded on Friday breakfast time due to full occupancy.
I talked personally to one of the staff in the restaurant named Blessing from NE India. He had a pleasant disposition and diligent in his work. I would recommend this hotel without hesitation.

Stayed: September 2017, travelled on business
2  Thank Naveen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this reviewResponded 12 September 2017

Dear Mr. Naveen K,

Thank you for the appreciative comments about your experience at our hotel. At ibis Chennai City Centre, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel.

We are absolutely delighted to read your feedback on our friendly yet professional team members especially restaurant staff Blessing. I shall definitely convey this feedback to him and am sure he will be overly thrilled. Your generous praise encourages us to continue making efforts to excel and offer a wonderful experience to our guests.

We look forward to welcoming you back soon. If I can be of any assistance in the meantime please do not hesitate to write to me.

Warm regards,
Vineesh Kurup
General Manager

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Reviewed 9 September 2017

I spent Two Nights in this hotel with my friends & the most conspicuous one is their cleanliness & service , their staffs are very excellent , flexible & accommodating as well as thoroughly professional. Also the Lounge is pretty good.
It is a Perfect Place to stay at for a holiday with families & friends.

Room Tip: Eleventh Floor Rooms are awesome & Enjoy Well
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  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ZaraSree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this reviewResponded 12 September 2017

Dear Guest,

Thank you so much for sharing your wonderful review about our hotel on TripAdvisor. It is our gratification to always attend to all the needs of our guest.

At Ibis, we strive to provide a superior service experience for every customer. It is our constant endeavor to offer our guests truly remarkable experiences through our commitment to quality service; therefore your feedback is very important to us.

We certainly look forward to welcoming you back in the near future at our hotel. It will be our pleasure to have another opportunity to showcase our hospitality and superb service.

Warm Regards,
Vineesh Kurup
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Chennai City Centre

Address: 689 Anna Salai, Mount Road, Near US Consulate | Old Anand Theatre, Near US Consulate, Chennai (Madras) 600006, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 407 Hotels in Chennai (Madras)
Price Range: RM249 - RM316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ibis Chennai City Centre 4*
Number of rooms: 155
Official Description (provided by the hotel):
Ibis, the international hotel brand of Accor and the worldwide reference in the economy sector, is opening its city-centre hotel in Chennai – Ibis Chennai City Centre. The place to be in Chennai center on the Anna Salai or Mount Road. The hotel is at walking distance to US Consulate, Citibank, HDFC Bank, IOCL, Siemens, Apollo Hospital, Sankara Nethralaya, Spencers Plaza, Music Academy, Express Avenue and Greams Road. The hotel caters to business at Nungambakkam, RK Salai, Tidel Park, Taramani, Acsendas, OMR, Mylapore, Alwarpet, Adyar, Velachery, Guindy Industrial Estate, Chennai Trade Centre, Anna University and Ambattur Industrial Estate. The hotel is adjacent to ICICI Bank opposite to United Insurance and upcoming Thousand Lights Metro station. The ibis Chennai City Centre, like all the ibis hotels in India, will provide guests the reassurance of quality from one of the world's largest and most respected economy hotel brands. The brand’s consistency on the '15-minute satisfaction contract' set ibis apart in the Indian economy hotel environment. The hotel remains dedicated to providing ‘well-being at the best price,’ and offers comfortable, well-designed, fully equipped guest rooms with modular bathrooms, in a contemporary fit-out including LED TV in all rooms and free Wi-Fi. Ibis Chennai City Centre ensures all its guests get a happy sleep at the center of its offering with the Sweet Bed™ by ibis, which includes high-tech mattresses, a luxury mattress topper and an engineered box spring bed. Sweet Bed™ by ibis has been rigorously engineered, designed, tested and developed by Accor’s international Design and Innovation team. This is an essential part of hotel’s unique services and recognizes that a happy sleep is at the center of its offering. The hotel also provides a gym for guests who want to work out and stretch out during the stay without losing out on the fitness regimen. ... more   less 
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