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“mmm all negative reviews are true but there are some strong points”
Review of Hotel Gardenia

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Hotel Gardenia
Ranked #210 of 224 Hotels in Kolkata (Calcutta)
Reviewed 22 November 2016

I booked this hotel through Make My Trip for 5 days(((
it was a mistake but i needed exactly this location(
So i'm really experienced traveller and it's difficult to surprise me but they did it!
1) I've never seen such indifference on the reception desk
2) most of the problems of this hotel could be solved just with an ordinary wet cloth -everything is extremely dirty and dusty
3) I had a room with a window, but it was very noisy
4) fan and a/c were very noisy, but without them it is impossible to sleep
5) bed linen and towels are so dirty that it seems they are washed in coffee
6) the pics provided by the management on this site doesn't correspond to the reality
7) is it really difficult to provide a bottle of water per each room?

but let's be frank - there are some positive moments)
1) location! location is perfect, not far from 2 metro stations, if you just cross the road and take a little street on the right side - you'll find amazing world of the unique bengali architecture
2) good price for food + nice south indian restaurant just in few minutes walk
3) laundry (reasonable price but not very quickly)
4) they have w-fi
5) nice soap in the bathroom

so in general everything can be improved just with good management and cleaning
but what is ok for a guesthouse (for example here I can stay using my own towels and bed sheet) is unacceptable for a hotel where you pay 1700-2000 (without breakfast) per night (if you think that it's too cheap and my expectations are too high for such price - just compare the hotels in this price range in Rajasthan/ Kerala/ Goa

Room Tip: on holidays it's better to take room with no window (street is too noisy)
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  • Stayed: November 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Lyapich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 31 reviews

Reviewed 28 June 2016

The bed ...pillow....and blankets were not clean.....smell inside the room was not good....no fragnance spray has sprayed. However the location of the hotel was good . The cleaniness was not done...even the room was booked as deluxe but it was very small.

  • Stayed: June 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank manmohank321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2016

Had stayed for two nights in this hotel, booked primarily because of the location, and the photos on Travelguru. Management alloted a very disgusting room to me- a low ceiling room without any windows, smelling toilet and damp walls. The dirty toilet was found to have the paper wrap stating that the "seat has been disinfected for your protection"! Better not to write anything about fixtures, and the guys at the reception (they will simply decline to hear your complaints or your request for a cab). Just packed up and vacated the place at the soonest.

Room Tip: Traveller has to be exceptionally lucky to get a room shown in pictures of travel portals
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  • Stayed: December 2015, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Nalin Kumar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2016 via mobile

I had booked this hotel through OYO rooms.
Location of the hotel is good. But the room furniture and bedding was not up to the mark, and had tremendous scope for improvement. The bedding and the bed were of different sizes. This led to the sharp corner on the bed tending to hurt our family members.

The toilet size was a sheer shocker. It was less than 3x3 Ft. You could use it only with the door open.

Jai Hind restaurant is located right opposite which was great.

Stayed: January 2016, travelled with family
Thank Grahith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2016

I stayed in Room 510 on the Mezanine floor between 2nd and 3rd Floor, the room was having water damps, toilet was having same problem. The cable connection was having problem and the worst part was that when I informed OYO rooms through which I had booked my stay, the manager of Hotel called me and literally misbehaved with me over their intercom.

  • Stayed: January 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank Bhavin2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gardenia

Address: Sarat Bose Road, Kolkata (Calcutta) 700020, India
Region: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #210 of 224 Hotels in Kolkata (Calcutta)
Price Range: RM97 - RM144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Gardenia 2*
Number of rooms: 30
Also Known As:
Hotel Gardenia India/Kolkata (Calcutta), West Bengal

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