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Holiday Inn Express Hotel & Suites Dothan North
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Reviews (105)
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All reviewswalk in showernice hotel to staycinnamon rolls areclean staffking suiteupon checkice machinewould stay againroom was cleanthe breakfast areabusiness centerfree breakfastbusiness tripfront desk staffhielobbyhousekeeping
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47 - 52 of 105 reviews
Reviewed 3 August 2015

Relative modern, nice bed, furnishings. The gym was a tad better than most Holiday Inn hotels - and add a weight machine. All in all, this is a good hotel - especially for people taking trips to the beach. Typical fare - it works for the area.

  • Stayed: July 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TravelManSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2015

Stayed here on a trip for a high school Basketball Tournament. Staff was very friendly and are areas of the hotel were clean. The hotel met my normal expectaions of a HIE. I will consider this location when I am in Dothan again.

  • Stayed: March 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Darrell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2015

This hotel is probably less than 10 years old and follows the basic HIE footprint. Décor was somewhat dated and furniture was worn and scratched. Beds were clean and comfortable. I spent 2 nights at this hotel and I was surprised that my first day's linens were removed, but not replaced. In addition, the customary slivers of bar soap were not replaced. Like many hotels in this brand, a desk is provided for traveling business people like myself. Also like many hotels in this brand, the desk chair is not adjustable, so you end up working at the desk with your arms up in the air - not at all ergonomic for laptop use. The hallways are clean, but reek of Febreeze. I enjoyed a quiet night's sleep, and the usual assortment of chain restaurants can be found nearby. None of these are exceptional.

  • Stayed: June 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank tcbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dothan North, responded to this reviewResponded 3 July 2015

Dear tcbell,

Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read that you had a pleasant sleep and regarded the cleanliness of the property which is up to your par. However, it is regrettable you find the condition of the facilities and amenities outdated and the type of services received fell short of your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Will take steps to ensure your noted concerns will be shared with the management of IHG to ensure the concern is acknowledged as we always try our best to meet our valued guests' needs and expectations.

Thank you for staying with us and we hope that you would consider to stay with us again in order to show our improvements.

Sincerely,

Divina P.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2015

The hotel staff was extremely helpful. My husband is disabled and we were placed in a room on the first floor near the front door for easy access. The room was very clean and comfortable. We will stay again.

Room Tip: Perfect for travel with disabled guests
  • Stayed: April 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank CDW20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2015

Clean room, friendly staff, checked in late and was given great price based on gov rate, not the best eggs, but great variety for breakfast, and the fact that IT IS INCLUDED IN THE PRICE OF A ROOM...EXCELLENT!

  • Stayed: May 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Allen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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