Our first time in the new Outback Steakhouse in Hoover, Alabama was a disappointment. Over the years we've been pleased with the former location and used Outback Steakhouse for special occasions. The bread brought was warm but after our first bite we discovered it was burnt. Our salads and baked potatoes were fine. My wife had the sirloin but it was so tough that it was not eatable. Over the years I've always gone for their prime rib and that was my choice this time. Usually the prime rib I've had in the past at their previous location was tender and delicious. Not this time. This is my first time to be served a really tough prime rib absent any wood fire grilled flavor that I've grown accustom to expect at Outback. Usually when served at quality restaurants they give you an opportunity to express how the meal met our expectorations. It didn't happen on our special day out celebrating our 54th anniversary. After leaving Outback we decided to treat ourselves to a dish of ice cream to take our thoughts off the disappointment at Outback. We'll keep ourselves reminded of this and it'll not happen again at least not with Outback Steakhouse. In summary, the main entrée of your meal should not be the worst part of the meal.