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Avillion Legacy Melaka
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Reviews (284)
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All reviewsswimming poolcoffee housecomfortable stayspacious roomnasi lemakdesign
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Reviewed 18 February 2017 via mobile

Used to be known as Pan Pacific. We've got a studio unit. The place could use a bit of "refreshment". The room smelt old and we've got unwanted guests too. Ants! We quickly asked for a change of rooms. The shower area is very cramped. Sleep quality is not good.

Stayed: January 2017, travelled with family
Thank Lawrence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMLKN, General Manager at Avillion Legacy Melaka, responded to this reviewResponded 22 February 2017

Dear value guest,

Thank you for your review on your recent stay at Avillion Legacy Melaka, which is a great assistance to us.

Your feedback is very helpful to us and we will look into it with our team. Corrective action will be taken to make improvement and prevent similar lapses in our products and services.

We appreciated the time you spared to give us your invaluable feedback and hope to have the opporturnity to serve you better on your next visit to our hotel.

Best regards,
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2017

The room was spacious and clean. The lobby has the classical looks of the luxury hotel. I like the variety of breakfast buffet selections, tasty and presentable. The lunch buffet was also good and interesting.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank MsMahmod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMLKN, General Manager at Avillion Legacy Melaka, responded to this reviewResponded 22 February 2017

Dear value guest,

Greeting from Avillion Legacy Melaka!

We thank you for staying with us and taking the time to review our hotel products and services. Your positive comments and feedback will surely encourage out team to fulfill our mission to delight and satisfy our guests. Once again thank you and look forward to welcome you back!

Best regards,
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017 via mobile

Just check out from ALM...stay for one nite..lobby was huge and big space..staff was nice.room so spacious.. All facilities works and good condition.
Breakfast venue was great..many variaty of food.
My kids love it so much..bellmen always greet and smile..will come back again..

Stayed: February 2017, travelled with family
Thank Puteri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMLKN, General Manager at Avillion Legacy Melaka, responded to this reviewResponded 22 February 2017

Dear value guest,

Greetings from Avillion Legacy Melaka!

It is heartening to know that you had an enjoyable overnight stay at Avillion Legacy Melaka and the breakfast at our Coffee House met your expectations. Taking your positive review on board, we will continue to strive towards achieving excellence in service.

We look forward to being of service to you again soon.

Best regards,
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017

we opted for superior room which I think was the most affordable in the list. Yet it exceeded expecations. very clean and spacious room with a bathtub.
service was good
south india restaurant right opposite in case you crave india food
breakfast menu was quite nice
around 1 km from jonker street; river cruise and little india; took us RM 6 by grabcar
all in all a great place to stay; its actually a palace
also has free shuttle to various places in the city

Room Tip: just go for it if its in your budget
  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Service
Thank rahuls82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMLKN, General Manager at Avillion Legacy Melaka, responded to this reviewResponded 22 February 2017

Dear value guest,

Greetings from Avillion Legacy Melaka!

Thank you for sharing your positive review. I am very happy to read how much you enjoyed your stay. The team and I truly appreciate your wonderful compliments and we certainly look forward to welcoming you back soon.

Best regards,
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016 via mobile

I stayed at superior room, it was a bargain from agoda. Check in was fast, checkout as well.
But the room is a bit musty and the interior and exterior of the hotel are old.
The swimming pool is murky, and not appealing for swimming.
I will avoid this hotel in the future as there is better options in melaka.

Stayed: December 2016, travelled with family
Thank ferry_mulyadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMLKN, General Manager at Avillion Legacy Melaka, responded to this reviewResponded 25 January 2017

Dear value guest,

Thank you very much to share with us your experience at Avillion Legacy Melaka.

Your constructive feedback, both positive and on areas for improvement, is very helpful to us and we will review the highlighted areas with our team to make changes within our processes and operations where applicable.

We appreciate your kind understanding and look forward to serving you better on your next visit to our hotel.

Best Regards,
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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