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Sharon F

Great location but not a good place to live

Review of QuaySide Hotel
3.0 of 5 bubblesReviewed 16 Mar 2024
There are 2 good things about this hotel:
1. Location
2. Shower head

Other comments:
1. Noisy - can hear trishaw with loud music at night, and next door loud stomping when they are walking in the room
2. The room qualifies more like a chalet than a hotel room
Date of stay: March 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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Step into our hotel lobby and be welcomed by a spacious, contemporary design that exudes sophistication and style. The lobby's sleek and modern decor is complemented by natural elements such as marble and wood, creating an inviting and warm atmosphere. The high ceilings and floor-to-ceiling windows allow for ample natural light, providing a bright and airy ambiance.  The one-of-a-kind sculptural design chair's asymmetrical shape and sleek lines make it a visually striking addition to the lobby,
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Reviewed 29 December 2023

Chose to revisit this hotel after the initial stay in 2017. Love the location, lively and happening atmosphere at the location and the friendly staffs. However, this hotel need serious refurbishment. 😐

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank BelleD07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 June 2023

We wanted a hotel near jonker and by the river and this hotel fitted the bill perfectly. Close enough to jonker yet far away enough from the hustle and bustle, though at night, it can get a bit loud with the occasionally as there is a public boardwalk just in front. We stayed upstairs so it wasn't too bad n didn't have privacy issues - I would think those staying downstairs would have a different opinion

Bad/mediocre points: Sound insulation isn't fantastic, sounds from outside at night - though it was also because I had a toddler n was in the room after right after dinner. Toilet is clean but don't expect a 5 star shiny ans spotless toilet, only had a rainshower

Good points: Good firm bed and pillows, had a rainshower with amazing water pressure, front desk was polite n greets you with a smile. 5 min or less walking distance to the main tourist attractions- jonker St, river cruise, stadhyus, trishaw rides

If you're driving, parking may be tricky but there is there are public parking lots nearby if you're not able to get public parking right in front of the hotel.

All in all, a good decent hotel that you can definitely consider.

Date of stay: June 2023
Trip type: Travelled with family
Thank June F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2022

This is my fifth trip to Melaka, a UNESCO World Heritage Site. As usual, I decided to stay near Jonker Street, the Chinatown of Melaka. This time, I had chosen Quayside Hotel as I wanted to experience a stay near the river.

Upon alighting at Melaka Sentral Bus Station, I took Panorama Bus No. 17 at its Domestic Bus Terminal. It costs RM2 per person. The journey took about 20mins and I alighted outside Stadhuys, which is a short 5mins walk to Quayside Hotel.

I had booked a Premier Queen Room for a two nights stay and was accommodated in Room No. 204. The room has a balcony which offers a view of the Melaka River. During the morning, it is relaxing to sit at the balcony and enjoy the tranquilness of the river and its surroundings. By night, the riverside is good for crowd-watching. It can get lively and a little noisy as it is just a stone’s throw away from the Melaka River Cruise Jetty.

The room measures 21 square metres and Is comfortable for two guests. On the other hand, the bathroom is a little small whereby there is no partition separating the shower area and the wash basin. Hence, the bathroom floor gets wet each time after a shower. Even after switching on the water heater switch, the shower is lukewarm.

The hotel provides the basic room amenities such as dental kit, shower gel, shampoo, shower cap, hand soap, hair dryer, electric kettle, mini fridge, coffee, tea and drinking water. There is no electronic safe.

I had no major issues with the Wi-Fi network during my stay here, though it is a little weak at the balcony area. TV entertainment is limited to selective cable channels such as CNBC, Cinemax & Boomerang (Cartoon network).

The room has poor sound insulation. Kids running and the dragging of chair in the neighbouring room can cause some disturbance. So it depends entirely on who your neighbours are. However, I understand that this hotel is housed at the site of an old customs warehouse. As the hotel is of an industrial warehouse theme, the design and build of the rooms do not offer good soundproof walls.

This hotel has been operating since 2013 and I believed there has been no major refurbishment. The room condition needs to be better maintained and I would recommend the management to consider renovating the property.

Whilst the room is not perfect, the stay experience was elevated by the friendly Front Desk Staff. The Housekeeping Staff also cleaned the room well.

My room comes with hotel breakfast service. It is located on the ground floor and starts from 8.30am to 10.30am. I am pleasantly surprised at its offerings which although simple, is rather delicious. The menu comprises of rice (Nasi lemak or fried rice), noodles or bee hoon, eggs, hotdogs, curry puffs, cakes and hot beverages like coffee and tea. Other than the breakfast area, there are no facilities in this hotel.

The main advantage of staying at Quayside Hotel is its prime location. It is situated right next to the Water Wheel and the nearby old Dutch buildings. As a guide, here are the walking distances to the following attraction sites:

1. Melaka River Cruise (Muara Jetty) - 70m
2. Jonker Street (Chinatown) - 260m
3. Christ Church Melaka - 270m
4. Stadthuys - 280m
5. Menara Taming Sari - 350m
6. Melaka Duck Tours - 400m
7. A Famosa - 550m

If you are planning to be out of your room the entire day and just using this place for sleep, you can consider your stay here. After all, its location and affordable rate are the best selling points of this property. Do manage your expectations and it is going to be a fine stay here.

If you find my review helpful in the selection of your hotel stay in Melaka, please give a thumbs up.

Date of stay: September 2022
    • Value
    • Location
    • Service
4  Thank JackChee11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2022 via mobile

I am writting this review currently seated at the hotel's lobby. Arrived at 2.05pm and was told that check in is only at 3pm. Don't understand whyhave to be so rigid. No flexibility at all. Saw hotel cleaning staff entered a FEW rooms which are all empty but yet they make guests sit at the lobby instead of having the room. Only pro is hotel is close to lots of attractions. Just once is enough for me.

Room tip: Come at exact 3pm, not any earlier
Date of stay: June 2022
Trip type: Travelled solo
Thank Anie D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2020 via mobile

Near Jonker. 5mnt walking distance. Near afamosa, dataran Pahlawan, near H&m. At night u can walk along the river. Bought some food and enjoying eating in cafe area. Friendly staff. Clean environment. Staying in superior Queen room. Overall stay is OK, only no hot water inside the room.

Date of stay: October 2020
Trip type: Travelled with family
1  Thank suzannemelissa13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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