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Pentahotel Shanghai
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  • Free Wifi
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  • Free Wifi
  • Breakfast included
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  • Fitness centre
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Reviews (673)
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Reviewed 17 July 2017

The stay was good as usual. Nice and cool especially in the hot and humid weather. The rooms are well prepared even though i had booked the hotel room in a very short notice and it was well organised for me.

  • Stayed: July 2017, travelled on business
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Review collected in partnership with this hotel
Thank hiangmengc2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel v, General Manager at Pentahotel Shanghai, responded to this reviewResponded 9 August 2017

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you enjoy your frequents stays with us. Thanks for your nice remarks about our rooms and product and happy we were able to accommodate your recent last minute reservation. We look forward to have you back very soon!

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Reviewed 17 July 2017

In general OK and value for money, service good, and centrally located. breakfast is also good except that the display board at the front desk was misleading when saying that lunch is 45 Yuan but it was just from Monday and Friday, that was a bit disappointing.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank siukeit2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel v, General Manager at Pentahotel Shanghai, responded to this reviewResponded 9 August 2017

Thank you for your constructive comments about pentahotel Shanghai. I am very happy you enjoyed your stay and our value for money product. I am sorry that the CNY 45 lunch deal that we offer on weekdays was not clearly displayed and thank you for bringing this to our attention. I thank you for sharing your experience with us and look forward to have you back very soon!

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Reviewed 15 July 2017 via mobile

Strategically located at a stone throw distance away from the Zhongshan Park, very easy access around the city via the massive Shanghai MRT network (Zhangshan Park Station). Weekend brunch was very valuable and taste very well. Just wish that the Front Desk services could be much better and at least more attentive to at least acknowledge guest's presence!

Stayed: July 2017, travelled with friends
Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel v, General Manager at Pentahotel Shanghai, responded to this reviewResponded 9 August 2017

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay in our great city and appreciate your nice remarks about our hotel and fantastic location with metro lines 2, 3 and 4 right on our doorstep. Thanks also for your remarks about our value for money weekend Brunch and your comments about the reception team will be looked into for improvement. We look forward to have you back very soon!

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Reviewed 12 July 2017

I had a wonderful stay at the Pentahotel in June. Not only was it my first trip to China but Asia itself, so the homelike atmosphere created by the choice of their music, interior design and the pleasant staff made my two week trip rather exceptional! Even prior to getting there, whether I needed a formal invitation from the hotel or once on location to print something, get recommendations, an address, translation, Jeffrey the operations manager and staff took the time and were efficient at providing it.

The breakfast was great, nice variety of intercontinental dishes but also diverse options of local food. Here too, the staff is very attentive to your needs and makes sure your cup is always full and the empty plates are out of the way. The Housekeeping staff are excellent and deserve a mention, the room was well maintained and laundry delivered promptly and well presented.

Will definitely stay there on any future visit to the area.

  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
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Thank Elena I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel v, General Manager at Pentahotel Shanghai, responded to this reviewResponded 9 August 2017

Thank you for your positive comments about pentahotel Shanghai and your first experience in China. I am very happy to hear you enjoyed your stay with us and thank you for your nice remarks about our hotel, vibrant atmosphere and team. Great to hear you had a positive experience with the pentalounge and housekeeping teams and I will pass your compliments to Jeffery for looking after you. We look forward to have you back very soon!

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Reviewed 5 July 2017

the hotel is about 30min taxi from shanghai airport. it was a nice hotel for business trip with short period. the room was clean and with stable wifi. there have a mini gym room. the ground floor louge was quite nice. teh breakfast buffet although have many choice, but this quit good (still provide Western and Chinese style). there also had bicycle for rent, it was the famous Taiwan brand [GIANT]. there had metro station nearby. restaurant and massage was around the hotel. teh staff was nice, and also good in english

Room Tip: choose the room facing the street, then can enjoy the sun shine from the window at the morning
  • Stayed: June 2017, travelled on business
    • Value
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1  Thank grandmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel v, General Manager at Pentahotel Shanghai, responded to this reviewResponded 7 July 2017

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and thank you for your nice remarks about our fantastic location near the airport and metro station but also for your comment about our vibrant pentalounge. We look forward to have you back very soon!

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