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“Exceptional attention to detail” 4 of 5 bubbles
Review of Four Seasons Hotel Shanghai

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Four Seasons Hotel Shanghai
Ranked #24 of 4,968 Hotels in Shanghai
Certificate of Excellence
Saratoga, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Exceptional attention to detail”
4 of 5 bubbles Reviewed 8 March 2012

I have stayed here several time in the past three years. I has become one of my staple for my Shanghai visits. The location is great as I like to be near West Nanjing Road‎ and the trendy restaurants. As for the hotel the beds and rooms are kept in exceptional condition and the breakfast buffet is very good. It manages to balance American and local foods well. I only prefer local foods with the one exception of smoked salmon and yogurt. I am a runner and my standard out of this hotel is Peoples Square Park - early morning is great among the people doing Taijiquan - as they say "An hour in the morning is worth two in the evening," and "a year's plan starts with spring."

Room Tip: as usual higher floor
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  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stratacom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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979 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boxford, Massachusetts
2 reviews
5 of 5 bubbles Reviewed 29 February 2012

The Four Seasons Hotel in Shanghai is an excellent place to stay. I found the hotel staff to be polite and very attentive. The room was clean, and room service was very good being timely and professional. The hotel location is great, and if you like Starbucks, there is one located nearly right across the street. Also, there are several quality restaurants within a short distance from the hotel. I had a very nice and comfortable stay!

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brucexyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review, 2 March 2012
We are glad that you enjoyed staying with us. Shanghai is a destination full of mystery and adventure. Our concierge team is always available to create tailor-made experiences to bring to life this amazing city. We look forward to welcoming your back to China soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

The most helpful staff I have experienced anywhere. From check-in, concierge, health club and restaurants, they were all excellent. The rooms are well appointed and the location just off the op of Nanjing Road is convenient if you have shopping on the list. The only blotch for me was he price of the buffet breakfast which I thought was over he top.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yasnil001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

Great hotel, good location, would love to be back...
Four seasons will never disappoint ...

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank schumpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review, 4 September 2012
Thank you very much for your comments and feedback . We are delighted that you have a nice experience at Four Seasons Hotel Shanghai. We look forward to welcoming you back to Shanghai very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, Brazil
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

very clean, friendly staff and very good location.

  • Stayed June 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patricia_lpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review, 3 February 2012
We are glad that you enjoyed staying with us. We are honored to be part your trip. Sincerely look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Shanghai

Property: Four Seasons Hotel Shanghai
Address: 500 Weihai Road, Shanghai 200041, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Shanghai
#24 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#174 Best Value Hotel in Shanghai
Price range (per night): RM890 - RM1,811
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons

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