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“Authentic Costa Rican Experience”

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Hotel Lavas del Arenal
Certificate of Excellence
Reviewed 3 January 2018

This was my first time in Costa Rica and my Husband's second time. From the moment we got there till the moment we left, the staff at Hotel Lavas Del Arenal were MORE than accomodating. We purchased a groupon which included all of the tours we did everyday and never had any issues with that. There was a driver to take us where we needed to go every morning and pick up/drop off to the airport. Louis was our main driver and the one who helped us with so much! He was very knowledgeable and extremely nice. The front desk called us a cab anytime we wanted to go into town and were helpful with giving information on the best places to eat/go out at night.

The food at the hotel was very good and breakfast/coffee was served every morning. One of the ladies in the kitchen was so kind enough to even help us get some coconuts off the tree and cut them open for us to drink ... how much better can it get?!

The rooms were very clean, never saw one bug/spider/insect in them. (Arachnophobic here). The air conditioning helped cool the room down but when you leave for the day they do turn it off (CR is very eco friendly) this didn't bother us though. Anything to help the environment! It actually cooled the room too much at night so we just turned it off.

If you have any reservations about going to CR let me just be the first to put them at ease. If you have a chance to go, please do! It's a life changing trip for me and I intend to return very soon. Hoping to drop by Lavas del Arenal to say hello again!


  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank atallaht08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 564 reviews

Reviewed 3 January 2018

The hotel was very accommodating. If you need something the employees would do their best to fulfill your request. There is a convenient taxi to and from the airport which is helpful. The hotel is a short taxi ride away from the pueblo where there are a lot of tourist activities while still receiving the native culture of Costa Rica. My husband and I bought a 6 day package where the hotel booked a different tour each day. When one tour got cancelled due to the weather, the customer service found us another tour that we absolutely loved (which was the hot spring resort). We went zipping, rappeling, horseback riding, white water rafting and hiked and climbed to see the two volcanoes of La Fortuna. Not to mention the waterfall! Cold but beautiful. We really love how everyone cares about nature so much in this country and would love to do it all over again.

Stayed: December 2017, travelled as a couple
1  Thank Gabriela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

Great value for dollar. Nice friendly service. Many attractions close to this local. Very helpful when assisting us with local attractions. Breakfast well worth the money. Enjoyed the amenities, especially the swimming pool

Stayed: December 2017, travelled as a couple
Thank barb m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

If you want an authentic Costa Rican experience, this is the place to stay.

You become part of a family there with the host, Carlos, greeting you every morning; the chef, Andrea, specializing your meal and remembering your dietary restrictions; and even the driver, Luis, to stop at the side of the road to pick a coconut for you to prepare as a snack from a long day of adventure. This place is VERY CLEAN and simple, it has the basics you need: comfortable bed, clean shower, air conditioning, bug free room. My favorite part is the dining area where it looks out into a lush garden, pool, and rainforest in the background.

Now the adventure! We booked through Groupon for the Adrenaline Package deal. The host, Carlos, was very accommodating and changed some options for us when we requested. All the tours and adventures we went on were amazing! And Carlos gave us great tips of what to wear and bring with us. When we returned Carlos was so excited to hear how it went. Like I said, you become part of a family there.

5-10 minute drive to the city center, and transportation was provided to all activities and to the airport. Highly recommend this place, and will definitely return. Pura Vida!

  • Stayed: October 2017, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

It was my first time in Costa Rica and got a great package deal through Groupon. The hotel was located only about 10-15 min away by car from downtown of La Fortuna. Taxi was only a phone call away same driver dropped you off and picked up from your location. Very fare price. Hotel was cute in the middle of a beautiful jungle. Restaurant on site, cooked to order, fresh!! The staff was great and very accommodating. We had to stay an extra day due to a hurricane. No problem! They even arranged for us to have another tour with ease. Pool on site, cable (HBO), wifi, fresh clean river running at the back of the property, which can be swam in or even drink the crystal clear water. The hotel arranged all our tours ahead of travel and e-mailed a scheduled itinerary which was great. This also included transportation and lunch! Couldn't have asked for a better experience on my 30th birthday trip!! Would definitely go back again and recommend it to others. Learned a lot about the country, their wildlife, their produce. Everyone was very knowledgeable about their country and its contents. We went zip lining, horseback riding, repelling, hike to rio celeste, animal watching, hot springs. Great country, great food, great time. Very reasonable prices on everything. Couldn't ask for more. Can't wait to go back.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Celeste M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Lavas del Arenal

Address: 300 Oeste de la Escuela de EL Bosque, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Free High Speed Internet (WiFi) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#26 Romantic Hotel in La Fortuna de San Carlos
Price Range: RM 133 - RM 814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Lavas del Arenal 3*
Number of rooms: 10
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Also Known As:
Hotel Lavas Del Arenal Costa Rica/La Fortuna De San Carlos

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