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Reviews (1,982)
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All reviewscoffee plantationdriving rangebeautiful hotelthe executive loungecosta ricasan joseclose to the airportperuvian restaurantla isabelabeautiful groundsgift shoptennis courtssports bargolf coursehacienda styleindustrial areamain restaurant
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Reviewed 2 April 2018

After 5 days in Guanacaste and then 3-4 days on the east coast in Tortuguero, the family needed a few days of pure relaxation and down time before our flight out.

The Marriott San Jose looks great driving up, and continues the experience once you've arrived. We loved the colonial look and feel, from the courtyard just off the lobby to the grounds.

The beds were very, very comfortable.

We spent a lot of time just hanging at the pool and in the 'hot' tub (not hot by Canadian standards, but hey, this is Costa Rica so you don't need a real hot tub lol). There were always fresh towels available. The Bar 10 staff are always coming by to see if you need a drink or food. The chicken fingers were appreciated by our kids after nearly 10 days of rice and beans! There's not a lot of shade though near the pool and a few more umbrellas or portable shades would be nice.

We joined the "Executive Club" for one day and enjoyed an amazing breakfast spread... more than we should have eaten. Snacks in the afternoon were basic, but having access to all sorts of drinks and lots of coffee was great. Dinner looked great (grilled pork) but alas, the kids are vegetarian so we enjoyed it the least. But they made up for it in desserts. All in all, for $20 a person its worth it.

Our last night, we walked down to the little plaza of restaurants and bars just off the hotel property for a nice pizza and pasta dinner.

The gift shop's coffee (specials for bulk purchases of Britt coffee and chocolates) is slightly better in pricing than the airport - so stock up, especially if you want to put it into your check-in baggage.

We returned our rental car a day early and just relaxed at the hotel. (a number of car rental agencies are a 10min walk down the road). We used the free shuttle from the hotel to the Airport - it was on time, had lots of room. But it is not "10 min" to the airport! Please plan at least 25min of transit time due to the crazy traffic around the airport.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MattandFamily480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamCR, General Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 2 April 2018

Hello dear MattandFamily480,
Hope you are good.

Thank you very much for let us know your comments, we are happy to know that you had an excellent time with us and that you enjoyed your stay in our hotel.

Hope see you soon here!

Regards,

Dennis W.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

We spent one night here after a late arrival into airport. Car rental facility was just a couple of blocks away so easy to find in the dark. This resort truly is an oasis in the city. The grounds were beautiful and we left wishing we could spend more time by the gorgeous pool! Shout out to our “savior” Jorge Vargas! After a very long night getting thru passport control (recommend flying in and out of Liberia), another very long process in renting a car, finally reaching hotel (free self parking....yay), our room was a long walk from lobby. When our key did not work and we were all drawing straws to see who had to make the long walk back to front desk, Jorge Vargas happened by. He not only let us in room but also took our keys back for reprogramming as well as returning with water bottles for each of us.
Overall, even though a quick overnight, we loved this place and found the people friendly, room very comfortable and grounds beautiful. Oh, the gift/coffee shop was awesome!

Room Tip: Ask for pool view.
Stayed: March 2018, travelled with family
1  Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamCR, General Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 2 April 2018

Hello dear Lynne S,
Hope you are good.

Wow, thank you very much for your good comments! For us was a pleasure to served you during your stay, we are happy to know that you had an awesome time with us.

Hope see you soon here again!

Regards,

Dennis W.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Second time visit after few years, service is great , comfortable room some being renovated since the last time..
Ground is beautiful and so are the swimming pools
Good dining options in place although expensive

Stayed: March 2018, travelled with family
Thank Hagit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamCR, General Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 2 April 2018

Hello dear Hagit G,
Hope you are good.

We are happy to know that you had an excellent time in our property, for us was a pleasure to received you.

Thank you very much for let us know your comments!

Regards,

Dennis W.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Tucked in the "Business Park" area near the airport is this lovely property. THe grounds are stunning. The staff is friendly and accommodating. We had some issues with our airline and they went out of there way to help us get to our next destination. The restaurants are great and the food is so good, a taste of local cusine

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
Thank marycorrigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamCR, General Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 2 April 2018

Hello dear marycorrigan,
Hope you are good.

We love knowing that I spend an excellent time at the hotel, we hope you can visit us again soon.

Thanks for letting us know your comments!

Regards,

Dennis W.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

We stayed there for 3 nights and would recommend this hotel to everyone. Staff is very nice. Farid at the concierge was amazing and gave us great recommendation. Great hotel with frequently staff. The views were beautiful. Will stay there next time we are in San Jose.

Stayed: March 2018, travelled with family
Thank Zahra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamCR, General Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 2 April 2018

Hello dear Zahra K,
Hope you are good.

Thank you very much for letting us know your comments.

We love knowing that you spent a good time in our hotel, for us it was a pleasure to welcome you.

We hope to see you soon here.

Greetings.

Dennis W.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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