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Reviews (2,767)
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Reviewed 26 September 2017 via mobile

A very nice hotel with very nice grounds and several pools and a spa. The staff was extremely helpful with our booking and everything else we needed.
They have free shuttles to three beach or shopping. Los to do in the area with many vey nice restaurants nearby.

Stayed: September 2017, travelled with friends
Thank keithrs59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylinVillegas, Director de Relaciones con Clientes at Parador Resort and Spa, responded to this reviewResponded 26 September 2017

Dear keithrs59,

We are so happy to receive your comments about your experience with us.

We are truly committed to our guests' comfort and satisfaction so we do everything we can to ensure that their stay with us is always a very pleasant experience.

We are looking forward to having you back you and your family.

Sincerely,


Marylin Villegas
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

We stayed 9 nights in early September; this was our first trip to Costa Rica. The jungle/ocean view from the balcony in our Premium room was spectacular, and at least 8 species of birds, including toucans, visited the tree that was just in front of our balcony. The room itself was clean, comfortable, and well-appointed. Parador has a lovely setting, great facilities, and amazing wildlife can be viewed on-premises; In addition to the birds, we saw lizards, boa constrictor, sloth, bats, raccoons, and of course the monkeys. Also, Parador's Manuel Antonio park tour was excellent (I think you can take the tour even if you are not a guest); Elias, our guide, was very patient, helpful, knowledgeable, and expert in spotting all sorts of exotic wildlife. It seemed to me that the other guides in the park often took Elias' lead in finding wildlife. However, the best feature of Parador is the warm and friendly staff - our stay was special because of Jimmy at the bell station, Cynthia at the front desk, Yermi at the swim-up bar (and he makes an amazing Mojito), and Maria in housekeeping who always ensured that we came back to an immaculate room. And special mention to Alonzo in engineering who quickly addressed our issue with a warm smile, among the many other Parador staff who were consistently friendly and helpful. Thank you, and we look forward to a return visit! Pura Vida, as Jimmy would say!

Room Tip: Premium room had a great view
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ben J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylinVillegas, Director de Relaciones con Clientes at Parador Resort and Spa, responded to this reviewResponded 26 September 2017

Dear Ben J,

On behalf of Parador Ocean Resort & Spa team we deeply thank you for sharing your experience with us.

Thank you for taking the time to share your experiences and recommending us to future guests. As you commented, our staff strive to provide memorable stays to our guest.

It was a pleasure being at your service. Thank you for staying with us. The entire team will be looking forward to your next visit.

My best regards!


Marylin Villegas
Guest Service Manager

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Reviewed 24 September 2017 via mobile

What a nice hotel in the middle of the jungle and straight beside the pacific ocean
This hotel is in a beautiful location near the Manuel Antonio National Park.
You have strong wifi in every room and they provide a shuttle into the town, the beach (walking distance) and the beautiful and world famous National Park!
The room service is outstanding and very friendly like everyone in the resort.
And we loved the wildlife around; Iguanas, monkeys and so much more wildlife (even with some beautiful jungle walks)
We can’t recommend this hotel enough!
The food is awesome (try just normal french fries...yummyyyy) and the cocktails are sooo good!
We would definitely come back and if there was anything where we could complain, than the restaurant prices but even they are ok for the quality

Stayed: September 2017, travelled as a couple
Thank Kilian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylinVillegas, Director de Relaciones con Clientes at Parador Resort and Spa, responded to this reviewResponded 26 September 2017

Dear Kilian T,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Parador Ocean Resort & Spa.

Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us.

Thank you for taking the time to write your review. We hope to see you here with us at Parador Ocean Resort & Spa soon.

Cordially,


Marylin Villegas
Guest Service Manager

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Reviewed 24 September 2017 via mobile

Final stay in our Costa Rica trip and what a way to end. Staff were very welcoming and never failed to offer assistance. Rooms are well maintained and each evening a maid would attend to ask if we needed any additional items and offer late night chocolates! We were even called to ask how our day was and what the plans were for the next day!! Resident monkeys and sloth are amazing. Soo many good things to say and would highly recommend to any who are visiting Manuel Antonio! Pura Vida

Stayed: February 2017, travelled as a couple
Thank Muhammad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylinVillegas, Director de Relaciones con Clientes at Parador Resort and Spa, responded to this reviewResponded 24 September 2017

Dear Muhammad S,

Thank you a lot for sharing your opinion here on Tripadvisor about Parador Ocean Resort & Spa!

We are delighted that you choose us as your holiday destination. Guest satisfaction is our number one goal and there is nothing better than achieving that.

Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us.

We look forward to welcoming you back in your next vacation.

Kind regards,


Marylin Villegas
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Very welcoming staff, professional and discreet; we stayed at this hotel while traveling with our family. Excellent food. We had a very good and pleasant long week-end. We would like to say a big thank to Harold Rojas and the entire staff.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank lgiulietti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylinVillegas, Director de Relaciones con Clientes at Parador Resort and Spa, responded to this reviewResponded 24 September 2017

Dear lgiulietti,

On behalf of Parador Ocean Resort & Spa team we deeply thank you for sharing your experience with us.

We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Sincerely,

Marylin Villegas
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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