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“Great Service - Great Food”
Review of Pimento

Pimento
Ranked #3 of 176 Restaurants in Escazu
Price range: US$22 - US$35
Description: Enjoy incredible Italian gastronomy and wonderful wines at Pimento. Dine in a cosy Italian style atmosphere accented by wood floors and a brick grotto ceiling. The traditional Italian menu offers a variety of fresh homemade pastas, risottos, fresh seafood, and a great selection of antipasti, soups, and mouth watering desserts.
Restaurant details
Description: Enjoy incredible Italian gastronomy and wonderful wines at Pimento. Dine in a cosy Italian style atmosphere accented by wood floors and a brick grotto ceiling. The traditional Italian menu offers a variety of fresh homemade pastas, risottos, fresh seafood, and a great selection of antipasti, soups, and mouth watering desserts.
Reviewed 30 May 2017

Our wiater Walter was great. He has great recommendations. If you get him as your waiter just ask him what to order. Beef carpaccio for appetizer was very fresh. Entrees were beef stew ravioli - tasted exactly like it sounds. It is a unique dish and could be ordered as an appetizer if you have 4 people and want to try something dfferent. Risotto with smoked grouper and peppers was great as well. The grilled seabass fillet was cooked perfectly - it is a lighter entree - great for lunch.

    • Value
    • Service
    • Food
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Director General at Pimento, responded to this reviewResponded 5 June 2017

Dear Jeff H,
Thank you very much for giving us such a high review. We feel delighted to know we did meet all you expectations in your last visit, specially for the service given by Walter, we are really lucky to have him in our team. It was a pleasure to serve you, and we hope to do it again very soon.
Best regards,
Ricardo Menendez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (137)
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14 - 18 of 137 reviews

Reviewed 30 May 2017

I have been to many restaurants in San Jose. Those at the Intercontinental are always a good bet. The service across the hotel is great. For Pimento if you get Walter then you are in good hands. I rarely look at the menu and just ask Walter to recommend something. I recommend that if you visit!

    • Value
    • Service
    • Food
Thank Brennan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Director General at Pimento, responded to this reviewResponded 5 June 2017

Dear Brennan O,
Thank you very much for sharing your last experience with us. We feel delighted to hear that every time you visit our restaurants we meet all you expectations. As you mention our team at Pimento know perfectly what to recommend to our guests, and as say it is always a good bet.
It is always a pleasure to serve you, we hope to serve you very soon.
Best regards,
Ricardo Menendez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017 via mobile

The food is just amazing and delicious, we were super full and still ordered dessert. The Creme Brûlée was unbelievably tasty. The environment is so peaceful and the lighting is adequate. Our server, Walter was extremely attentive, nice and respectful.

We'll definitely be coming back here.

Thank megui96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Director General at Pimento, responded to this reviewResponded 5 June 2017

Dear megui96,
Thank you very much for choosing us and for sharing your last experience in this review. We feel happy while reading your comment knowing that you enjoyed your visit and we made the most of it. Thank you for acknowledging Walter`s service, he does a great job every day.
We hope you come visit us very soon.
Best regards,
Ricardo Menendez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

Ok Walter im mentioning your name, lol, Walter was an amazing waiter, im not sure ive had a waiter before as knowledgeable as he was, and as attentive. Went through multiple items on the menu and explained and made recommendations.
We both had the chicken parmegiana way too much food for robust appetite, let alone mine.
Really great flavour, and quality.
Great food and staff, yu wont go wrong eating here.

Thank Bassnbob13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Director General at Pimento, responded to this reviewResponded 5 June 2017

Dear Bassnbob13,
Thank you very much for choosing us and for writing such a positive review. Thank you for acknowledging Walter`s service, he is a very special person, that knows exactly what the clients wants and needs, we are very lucky to have him. We feel delighted to know the food satisfied all your expectations.
It was a pleasure to serve you, and we hope you come visit us very soon.
Best regards,
Ricardo Menendez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

Great customer service from Fabio! The food was great! Highly recommended for either lunch and/or dinner!!!

Thank Ronny_CRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Director General at Pimento, responded to this reviewResponded 5 June 2017

Dear Ronny_CRI,
Thank you very much for sharing your opinion with us. We feel happy to know you enjoyed your last visit to our restaurant. It was a pleasure to serve you and we hope you come back soon.
Best regards,
Ricardo Menendez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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