We stayed here last night. I had tried several motels and they were all booked. I saw that this place was rated really high and the price was very reasonable so I booked 2 rooms. The following day I missed 2 phone calls from them.?. I listen to my message and they need to know when we will arrive.?. I call them back and explain that we are on motorcycles and it's hard to know exact time but I told her our ETA. We pulled into Bisbee at 6 pm and drove to the "ranch" via our Google maps. But we had a hard time finding the entrance as it is very dimly lit and poor signage. When we pulled in we couldn't even find the office as nothing is marked. A nice lady came around the corner and greeted us. She showed us our rooms and then took the 2 men to pay for the rooms. But they didn't go to an office, they stood outside on the step in the dark until she was ready to take their credit cards then did so in a tiny room. Very unusual set up. We travel a lot and rely on Trip advisor for recommendations, but this rating really has me stumped ? . So here are my pros and cons. Pros: very pleasant owner, reasonably priced, quiet location. Cons: rooms in need of a good cleaning, doghair all over our couch, shower floor filthy, centipede found in room, dim & dark surroundings. I am not trying to offend the owner , but I do believe in honest reviews.