We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dirty plate diner”

Ninja Japanese Restaurant
Ranked #334 of 676 Restaurants in Chandler
Cuisines: Sushi, Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 23 April 2016

Horrible service, our plate was dirty and cup had food stuck inside .
I asked for clean cup if tea, we had finished with dinner when I finally got my cup, shared husbands. We believe in supporting local business but , we can not this ninja place twice we have gave it a shot at it each time, dirty table, dirty plate and cup.
Sushi the tuna and salmon tasted and smelt awful , very old. Rice was great. Tea was great, place needs cleaning and updated badly, fresh seafood would be first thing this place needs to do. Sorry guys but we gotta put it out there , pass on this place. Sorry Charlie.

    • Value
    • Service
    • Food
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (24)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 24 reviews

Reviewed 2 March 2016

Dirty dark sticky tables, horrible service. No wonder the place is hidden in a dark corner of plaza.
We came here once, our daughter and her boyfriend four years after us, same experience for them, my co worker and husband came last month same experience. Save your health and money. Do not eat here.

Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2016

This is a great place to take your family and enjoy great teppanyaki food! Great fun and super food! Cook is very engaged!

Thank Janna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2015

This was a find off of Google we had the all you can eat sushi and it was great our friends had some the tempura and they loved it. We had great service everyone always making sure we had what we needed felt like we had 3 servers not just one. The place is dated but was really good! Can't wait to go back down to phoenix to have this again.

Thank azmom74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2015

Our regular Sushi place was closed and so we decided to try something new. We made an error.

First, we arrived and the place was filled with college students who were taking advantage of all the eat sushi. We waited for 15 minutes for someone to seat us even though there were plenty of vacant tables. Then we waited for a waitress to come over to take our drink order. Twenty minutes later we got our drinks and placed our order. Thee were three of us and we ordered six sushi rolls. Our first two rolls came a little more than an hour later. I repeatedly asked what the problem was and was told the place was busy and that one of the salmon rolls had to be cooked. I told her to forget that roll that we could not wait much longer. After another hour wait I told the waitress total what we were leaving and to total our order. In a few minutes she came back with two more rolls. Close to three hours to have a sushi dinner!

The food was OK - not great but OK. However, the service was horrible. There are just not enough staff to service the customers.

We will not return to this place.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank ackvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Ninja Japanese Restaurant also viewed

Chandler, Central Arizona
 
Chandler, Central Arizona
Chandler, Central Arizona
 

Been to Ninja Japanese Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing