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Beacon Island Resort
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Reviews (1,032)
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All reviewsindigo bayindoor pooltime sharetsogo sunschool holidaysrelaxing holidayon the rocksout of seasonhome from homeheaven on earthoverlooking the seasouth africaspectacular viewstop classgarden routerobberg beacha wonderful stay
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52 - 57 of 1,032 reviews
Reviewed 7 January 2018

I enjoyed my third stay here. It is a busy hotel in this period but tue staff teys hard to please and the locqtion is really awesome : the main restauarnt location is great and the food offerring more than adequate. The deserts need work :Rooms are small for families so tryfor a suite or a corner room: Come late january or for best prices and weather. Plett is very busy over christmas season

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronel S, Manager at Beacon Island Resort, responded to this reviewResponded 9 January 2018

Dear Greg W

Thank you for taking the time to write a review on Trip Advisor after your recent stay at The Beacon Island Resort.

Your comments and feedback is valuable and important to us.

Thank you for your feedback with regard to the desserts, this has been shared with the restaurant owner Jorge Pires, whom will make the necessary improvements.

Please accept our sincere apologies for the inconvenience.

We are truly delighted that you have enjoyed your stay with us and we can't wait to welcome you back soon.

Should you require any further information, please don't hesitate to contact us.

Warm Regards

Ronel Schoeman
Deputy General Manager
Beacon Island Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

The resort is very well run and seems to be busy all year round.Rooms are a reasonable size and are stocked with a small bar fridge but are not self catering in any way.We had a sea facing room that felt as if you were over the ocean.The facilities at the hotel were excellent and the indoor pool was enjoyed by all ages.Staff in general aware very helpful except for service at the cafe in the foyer,that can be improved upon.Parking is available for hotel guests and the hotel can be used to explore the area.I think this is the ideal hotel if you wish to visit Plettenberg Bay.

Room Tip: Rooms over
Stayed: November 2017, travelled as a couple
Thank bml412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronel S, Manager at Beacon Island Resort, responded to this reviewResponded 9 January 2018

Dear bml412

Thank you for taking the time to write a review on Trip Advisor after your recent stay at The Beacon Island Resort.

Your comments and feedback is valuable and important to us.

Thank you for your feedback with regard to Cafe Estoril, this matter has been brought to the attention of the owner, Jorge Pires, whom has assured me that he shall address this matter urgently.

Please accept our sincere apologies for the inconvenience.

We are truly delighted that you have enjoyed your stay with us and we can't wait to welcome you back soon.

Should you require any further information, please don't hesitate to contact us.

Warm Regards

Ronel Schoeman
Deputy General Manager
Beacon Island Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

This hotel really does a great job with families and small kids. The pool area is well kept and has been refurbed. The rooms are nice if a bit small for 4 people if the kids are older. Well located for restaurants and beaches. Well price bfast and pool food and drink very good.

Stayed: January 2018, travelled with family
Thank Deneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronel S, Manager at Beacon Island Resort, responded to this reviewResponded 9 January 2018

Dear Deneys

Thank you for taking the time to write a review on Trip Advisor after your recent stay at The Beacon Island Resort.

Your comments and feedback is valuable and important to us.

Should you prefer a more spacious room I would then suggest that you try and secure a corner unit or a suite.

We are truly delighted that you have enjoyed your stay with us and we can't wait to welcome you back soon.

Should you require any further information, please don't hesitate to contact us.

Warm Regards

Ronel Schoeman
Deputy General Manager
Beacon Island Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017

hotel and staff truly excellent
would highly recommend to anyone wanting a relaxing holiday in the most beautiful surroundings.
best spot in the world
food quality and variety best in Plettenberg Bay and staff at Beacon Island are truly exceptional

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank garykN5139WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronel S, Manager at Beacon Island Resort, responded to this reviewResponded 3 January 2018

Dear garykN5139WA

Thank you for taking the time to write a review on Trip Advisor after your recent stay at The Beacon Island Resort.

Your comments and feedback is valuable and important to us.

We are truly delighted that you have enjoyed your stay with us and for giving us the opportunity to live out our Tsogo Sun values which are Teamwork, Service, Opportunity, Growth and Ownership and we can't wait to welcome you back soon.

Should you require any further information, please don't hesitate to contact us.

Wishing you and your family a Joyous and Peaceful Festive Season.

Kind regards

Ronel Schoeman
Deputy General Manager
Beacon Island Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017

Excellent service from all staff, especially Antoinette, Andrew and Abram. Rooms are exceptionally clean. Will definitely stay here again.

Tip: Ask for a pool facing room above the 3rd floor. If you have kids it's easy to keep an eye on them!

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Ahmed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronel S, Manager at Beacon Island Resort, responded to this reviewResponded 3 January 2018

Dear Ahmed K

Thank you for taking the time to write a review on Trip Advisor after your recent stay at The Beacon Island Resort.

Your comments and feedback is valuable and important to us.

We are truly delighted that you have enjoyed your stay with us and for giving us the opportunity to live out our Tsogo Sun values which are Teamwork, Service, Opportunity, Growth and Ownership and we can't wait to welcome you back soon.

Should you require any further information, please don't hesitate to contact us.

Kind regards

Ronel Schoeman
Deputy General Manager
Beacon Island Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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